Summary

Why You should hire me?

 

  • Entrepreneurial spirit: I had my own business when I was 20 years old.
  • Exceptional social skills: In my previous roles I have worked on projects with diplomats, government ministers and CEO’s of influential Colombian companies.
  • Academically I am a high achiever and was always in the Top 5 in my class which in Colombia was comprised of the most talented students in my county (Huila).
  • Innovation: I am always open to new ideas to find the best solution to a problem.
  • Adaptability:Have demonstrated the ability to adapt to a wide variety of roles and still achieve exceptional results. In my current role I have consistently been the top performing sales person in the UK and Ireland.
  • Customer Focused: I am a warm person and love meeting new people. These natural attributes make me an ideal candidate for customer facing roles.

Work History

Work History
Feb 2014 - Present

Account Manager at Clarisonic

L'OREAL International-Ireland
  • Duties and Responsibilities: 
  • Create business plan. 
  • Design retail and customer service strategies in order to achieve week, month and year sales targets. 
  • Generate sales and KPI reports for senior management. 
  • Deliver exceptional customer service during the complete sales process. Maintain database of most loyal customers and use for lead generation for new products. 
  • Manage team of junior sales people.
Feb 2007 - Oct 2012

Regional Communication Department Manager

National Learning Service -Colombia                     
 Duties and Responsibilities:
  • Lead the Communication and Public Relations Department at SENA(www.sena.edu.co), County Huila in Colombia. 
  • Promote the company's services by new business communications and Marketing strategies.
  • Create new relationships and agreements with companies. Maintain relationships with partner companies.
  • Promote and disseminate the performance and business goals. Worked on projects related to several subjects of national interest. 
  • Work by results and benchmark. 
  • Motivate and evaluate the Regional Department team.
Sep 2008 - Feb 2009

Journalist and Tv Presenter

El Kanal – TELMEX - Colombia                         
Duties and Responsibilities:
  • Make reports to the local News. 
  • Lead research of special reports
  • Present local news and special events.
Mar 2006 - Jan 2007

Telecommunications Operator

Movistar Colombia
  • Duties and Responsibilities: Customer service and telemarketing. Inbound and outbound calls. 
  • Answer customer's enquiries Knowledge of products. 
  • Communicate clearly and effectively with participants. 
  • Organize and prioritizes duties.
Jan 2004 - Feb 2005

Owner and General Manager

Internet cafe "la septima"
Duties and Responsibilities:
  • Creation of a small Internet café, school books, and internet services. Design and execute the Marketing, PR and Retail business plan. 
  • The entire  responsibility about budges, bills, buyers, sales.

Education

Education

2015

Marketing Management

European College of Management. Dublin

course

2010 - 2011

Post Graduate

2008

Business Communication and Journalism 

Universidad Surcolombiana