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Work History

Oct 2014Present

Content Manager

LightInTheBox

* Oversee content creation, development and maintenance for all 26 languages in both websites (LightInTheBox and MiniInTheBox).
* Creation of promotional content.
* Coordination of web projects across departments to improve website display and user experience.
* Meeting with Marketing, Design and IT teams to plan and develop site content, style and appearance.
* Assist Customer Service team with customers issues.
* Track and report team metrics workload and proofreaders' reports.
* Managing and supervising team members, including handling hiring processes and payment details (team size: 33).
* Budget approval for local and remote team members in ERP system.
* Coordination of copywriter team tasks.

Oct 2010Present

PT Freelance Translator

Parrot Translations

EN <> PT freelance translator and proofreader

Jun 2013Sep 2014

Content Coordinator

LightInTheBox

* Analysis, confirmation, schedule and distribution of translation tasks by priority.
* Collection of multi-language translations and follow-up to originator.
* Explanation of tasks' requirements to Content Editors to ensure the correct and localized translation.
* Transfer translations from Excel to HTML files and assure the correct display before uploading to the website.
* Ensure balanced workload.
* Training of new team members so that all guidelines are followed.

Nov 2012Feb 2014

Portuguese Content Editor

LightInTheBox

* Translation and localization of promotional materials, such as banners, newsletters, product descriptions and customer service templates for all platforms (PC, mobile and apps).
* Improvement of website content by browsing and reporting translations mistakes and bugs.
* Collection of e-commerce related news once per week.
* Assisting customer service with Portuguese speaking customers' issues.
* Management of Portuguese Facebook pages, by creating posts and replying to customers messages.

Education

Sep 2010Jun 2012

Chinese Language Program

Beijing Language and Culture University

* Intermediate to advanced level of Chinese language, covering the four main skills of speaking, listening, reading and writing.

Sep 2007Jul 2010

Bachelor's Degree in Oriental Languages and Cultures

University of Minho

* Major in Chinese (Mandarin) and minor in Japanese.

* Education in China's and Japan's geography, history, culture and politics.

Skills

Language Skills

Portuguese (Native); English (Fluent); Mandarin (Fluent); Japanese (Basic).

Computer Skills

Windows OS, Windows Office, Trados, GlobalSight, OmegaT.