Front Desk Receptionist/ Authorization Department.
Eligibility verification, deductable's and collect co-pay's
Precertification for services requiring testing and or procedure.
Answered high volume call's.
Scheduled future appointment's.
Patient registration ( new patient, existing).
Promptly requested an appeal for denied services.
Revision and editing credential's.
Preserved working space and guest area to high standard's.
Arrangement of medical record's and sensitive document's.
Delivered the highest level of attentiveness and care to guest's and associate's while consistently demonstrating a friendly and engaging attitude.
Addressed and resolved difficult dilemma's accordingly.
Fostered an atmosphere of warmth and professionalism.
Conserved medical record's room current.