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Objective

To assess and utilize my knowledge for an innovative enterprise.

Cultivate a successful long-term relationship with the company in addition, enhance opportunities

for growth and expansion.

Front Desk Receptionist

11/01/201606/16/2017

Front Desk Receptionist/ Authorization Department.

DiVagno Intervention

Patient advocacy.

Eligibility verification, deductable's and collect co-pay's

Precertification for services requiring testing and or procedure.

Answered high volume call's.

Scheduled future appointment's. 

Patient registration ( new patient, existing).

Promptly requested an appeal for denied services.

Revision and editing credential's.

Preserved working space and guest area to high standard's.

Arrangement of medical record's and sensitive document's.

Delivered the highest level of attentiveness and care to guest's and associate's while consistently demonstrating a friendly and engaging attitude.

Addressed and resolved difficult dilemma's accordingly.

Fostered an atmosphere of warmth and professionalism.

Conserved medical record's room current.

12/1/201410/30/2016

Front Desk receptionist

Salerno Medical and Associates 973-672-8573

Answered high volume call's.

Conserved medical record's current.

Front desk coverage and assistance.

Eligibility verification, deductable and collect (balance, co-pay).

Preserved working space and guest area to high standard's.

Scanning credential's, reform to electronic medical record.

Medical records department.

Scheduling future appointments.

Attained authorization (appeal's and denial's).

Patient registration (new and established).

Nov 2010Aug 2012

Receptionist

Dr.Leonardo J. Divagno /218 rt.17 North 3 Floor (201-845-3535)

Answered high volume call's.

Scheduled future appointment's.

Patient registration (new and established).

Eligibility verification, deductable and collect (balance, co-pay).

Organized, maintained medical record's.

Preserved working space and guest area to high standard's.

Attained authorization's (appeal's and denial's).

Proficient with Microsoft / Excel.

Medical assistant.

Excellent translation bilingual (English and Spanish).

Vital sign's monitored and recorded (height, weight, pulse and blood pressure).

Available EKG testing upon doctor's request.

Jan 2007Nov 2010

Receptionist

Omni Eye Services /218 rt.17 North 3 Floor (201-368-2444)

Patient advocacy / Front desk

Answered multiple high volume call's.

Scheduled future appointment's.

Patient registration (new patient / established).

Conserved medical record's current.

Billing (eligibility, co-pay's, and deductible's).

Insurance claim's (payment's/non-payment's).

Proficient with Emdeon (insurance verification).

Highly skilled in Nextgen (software).

Coordination of templates for the physician's schedule monthly basis.

Translation bilingual (English/ Spanish). Great communication skill's.

Aug 2000Dec 2006

Receptionist/Front Desk Manager

Dr.Edward Capriola / 195 Central Ave.(973- 624-1054)

Front desk manager and associate.

Answering high volume call's.

Scheduling future appointment's.

Patient Intake (New Patient Evaluation/Existing-Patient Information) 

Authorization's and referall's to specialist.

Proficient with (Provident, Preferred care).

Revision, editing of invoice, batch and credential's.

Preserved working space and guest area to high standard's.

Jan 1996Jul 2000

Receptionist

Dr.Bob Firetto /723 Clifton Ave (973-484-2550)

Answering high volume call's.

Scheduling future appointment's.

Attained authorization's (appeal's and denial's).

Referall's to specialist's and hospital's.

Patient registration (new patient / established).

Revision, editing credential's.

Medical record's department.

Medical assistant.

Translation bilingual (English, Spanish)- excellent communication skill's.

Vitals monitored and recorded (height, weight, and follow-up Form's Filled Out) 

Skills

Superior interpersonal, communication skill's and energetic.

Ability to engage and organize completion of all duties assigned. 

Proficiency with Microsoft Office and Excel. 

Excellent judgement and discretion requiring highly confidential 

information.

Bilingual
Expert In English/Spanish- Great Communication Skill's   

Education

Sep 2004Apr 2005

Essex County College/ 303 University Ave. (973-877-3000)