Dispensed medication accurately and efficiently
Directed operations/dispensing procedures to increase efficiency and minimize patient wait times.
Oversaw the pharmacy technicians’ drug preparation and distribution activities to provide safe, efficient care for patients.
Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
Conducted drug utilization reviews, drug interventions and therapy management.
Developed good relationship with customers, was able to extend engagements to provide additional counseling and ease follow-up adherence calls.
Developed/updated blister packing system to increase efficiency and minimize error.
Initiated the pharmacy on Aseptic dispensing -- Developed standard operating procedures for the system and processes for future employees and audits. Researched and compiled medication folder on drug compatibilities and uses. Production of syringe drivers for palliative care patients
Managed pharmacy inventory through effective cost analysis on expenditure and government funding schedule
Appropriately resolved customer issues, complaints and questions.
Other duties include:
- extemporaneous compounding
- OTC recommendations/sales
- emergency contraceptive pill consults
- methadone dispensing/patient management/monitoring
- clozapine dispensing/monitoring