Madison Kloubec-Moore

  • Corna California
Madison Kloubec-Moore

663 Viewpointe Ln (319)213-8312

Work History

Work History
Oct 2013 - Present

Sales Floor Associate

TJ Maxx

Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.

Oct 2013 - Present

People Engager

Barbizon

Politely engaged girls between the ages of 7-18 to enter a raffle drawing.  Barbizon acting and modeling school does this to promote their school. The girls can win a trip to LA and be featured in Seventeen Magazine and meet famous music artists.

Apr 2012 - Jul 2012

Cashier

Mcdonald's

Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Served orders to customers at windows, counters and tables.Cut and chopped food items and cooked on a grill or in fryers.Packaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Accurately measured ingredients required for specific food items.Prepared and served beverages such as coffee, tea and fountain drinks.Properly portioned and packaged take-out foods for customers.Quickly and efficiently processed payments and made accurate change.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Frequently washed and sanitized hands, food areas and food preparation tools.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Followed all established restaurant practices and procedures.

Jun 2011 - Aug 2011

Detasseler

Pioneer Inc.

Arrived at designated meeting spot on time to ride the bus to work. Followed bus rules by no horseplay and picking up after myself. Followed team leader or supervisor to detasseling area. Picked tassel from corn stalk. Always finished my own row. Helped others finish their own rows to move on to next field. Arrived everyday until last day to receive bonus.

Education

Education
Aug 2011 - May 2015

Linn-Mar High School

High school diploma acquired for all four years. 

Skills

Skills

  • Can learn new things quickly.
  • Complete tasks proficiently.¬†
  • Multitasking.
  • Find things to do around the store when business is slow.Work a cash register.
  • Process Clothing and Accessories.
  • Engage/ Help Customers.
  • High-end fashion Knowledge.
  • Display design.
  • Flexible Schedule.

summary

References

References

Sherri Condon

Foreign Language Teacher

319-447-3490

Kristi Shaeffer

Foreign Language Teacher

319-730-1626