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Madhu Kara

MCA - Resume

  • Bangalore                Karnataka           
  •  9 5 3 5 2 6 2 6 0 3

Career Objective

To get a challenging and growth oriented job, where I can implement my skills and achieve a right position in my Career.


Work History

Software Associate


Currently working in Capgemini, Technology and outsourcing company and one of the multinational companies in the world.


Current company                                    :                 CAPGEMINI

Designation                                              :                  Software Associate

Period of service                                     :                  DEC 2015 - Till date

Location                                                    :                  Bangalore

Roles & Responsibilities

  • Handling multiple projects.
  • Building & maintaining relations with clients.
  • Coordinating with all of the team members to provide a good quality deliverable with in turn- around time.
  • Have good knowledge on various processes like:- Ticketing and reporting
  • Completing the assigned work on time and delivering the completed documents to the clients on time.
  • Time management- ability to work under pressure, multi-task and meet deadlines with ease and efficiency
  • Converting the Database into the xml File. 
  • Responsible for Reporting and analogizing no of tickets in Service Now Tool (SNOW).
  • Resolving incidents on my own based on the priorities.
  • Assigning incidents to multiple resources based on descriptive configuration.
  • Direct interaction with clients based on incident priority.
  • Responsible and Handling Bridge calls.
  • Intimating critical incidents to Respective team and managers.


Project Details

Project Name                    :  Disney

 Description                       :   Beginning we will login into Service-now tool using URL after authentication it directs to   monitoring screen ,  our team will handle group of Unassigned incidents. Using citrix VDI we  can remotly login the system  and  use desktop sharing also using tool we can do reports daily                                                                    



International College of science and information

Bangalore University                                                                             62%


web skills

HTML5, CSS3, JavaSCript, PHP

Programming Languages

C++, Core JAVA , Advanced Java .

Co- Curricular Activities

An Active member of social service.

In my college newly created RED cross wing and I conducted blood donation camp

Completed 2 day’s  workshop in web hosting and page development

Helped to develop college web site connecting with database using PHP to extract     information from a file and display it in the formatted styles .

Personal Dimension

Full Name                MADHUKARA D
Father’s Name        


DOB      15 04 1990
Languages Known     English, Hindi,Kannada

Work in Challenging   Environment,
Compactable in Working as A team, quick learner.

Hobbies    Meeting new peoples, 

playing games  and  Listening music.

Address Madhukara D s/o H M Dattathrya
#4849, tulasi nilaya ,  Rudragudi street ,
Arsikere taluk , Hassan (D)-573107


                                                   I here declare that all statements made in this application are true and complete.

                                                                                                                                                  Thanking You,