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Mackenzie Knapp

Student at Texas Tech University - College of Media & Communications

Summary

Work experience

All references are available upon request

May 2015April 2017

Sales, Brand Manager, Stylist, Model

T.C. Elli's Fashion Boutique 

Provide outstanding customer service while maximizing sales and serving as a positive role model for team members. Am in charge of the stores displays, and window presentation for every season, while keeping our "fresh eclectic fashion" motto in mind. Implemented a new sales tactic of collaborating with girls across social media platforms to promote our brand and boost online sales nationwide, "TCE Honeys". Efficiently operate cash register,  Square retail, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, floor-sets and opening/closing procedures. Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike. Built customer loyalty through exceptional customer service and an engaging in-store experience. 

Aug 2014September 2016

Editor in Chief

Odyssey Online

Fully responsible for the operations of the newspaper and online publication of The Odyssey at Texas Tech once a week. In charge of the hiring process for the 35 - strong staff including editorial positions, and growing. Crafted and implement a long term vision for the newspaper including changing how we select stories, design for the newspaper and website, and re-arranging staff positions. Responsible for designing and editing the front page and the content pages of the print issued paper. Run weekly meetings with entire staff and maintain a steady flow of communication with The Odyssey's administrators. 

Jul 2013Jan 2014

Sales

Sophie & Sam Children's Boutique 

Courteously greet customers of all ages and efficiently process transactions within busy, fast-paced retail environments. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, floor-sets and opening/closing procedures. Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike. Built customer loyalty through exceptional customer service and an engaging in-store experience. 

Oct 2010May 2012

Event Help

Kim Knapp Event's 

Expertly helped plan events and weddings at a very young age. Assisted in establishing budgets, review locations, and choosing venues. Ensured best rates by skillfully negotiating with suppliers, vendors, and entertainers. Sourced highly qualified caterers, florists, and limousine services. Oversaw contracted team of event contributors including various musicians, photographers, and a DJ's. Developed plans for floral arrangements, select invitations, and conducted food tastings. Partook in the function of annual events, fundraisers, and golf tournaments for multiple non-profit organizations.

Education

Jul 2014May 2018

Bachelor of Arts

Texas Tech University 

College of Media and Communications 

Public Relations Major 

Journalism Minor 

Sorority Affiliation: Alpha Chi Omega - Gamma Rho (2014 - Current) 

Highlights

Strong Leadership   Energetic   People - Oriented   Creative   Flexible    Works Well Under Pressure/Deadlines    Communication    Reliable      Organized/Detail Determined     Conflict Resolution   Team Oriented  Resourceful    Ambitious    Innovative      Persuasive Communicator    

Community Service/Volunteer Opportunities

  • One of my biggest passions is to show compassion towards abused, neglected, and orphaned animals. I have contributed to the following organizations via volunteer work  and/or fostering:
    • Midland Animal Control – Volunteer/Foster (11th-Current)
    • Lone Star Sanctuary for Animals – Volunteer (11th-Current)
    • Dust Bowl Animal Rescue – Volunteer/Foster (11th-Current)
    • Noah’s Ark Animal Sanctuary – Volunteer (11th – Current)
    • City of Odessa Animal Control – Volunteer/Foster (10th -Current)
    • C.A.M.O. Citizens for Animals of Midland/Odessa – Foster (11th -Current)
    • Speaking Up for Those Who Can’t – Foster (10th – Current)
    • West Texas Diamonds in the Ruff – Volunteer/Foster (10th-Current)
    • Midland Humane Coalition – Volunteer (11th-Current)

 

  • All Saints Episcopal Vacation Bible School – Nursery Teacher (8th-10th)
  • Rays of Hope – Volunteer (11th-12th)
  • Safe Place – Volunteer (11th-12th)
  • Habitat for Humanity – Volunteer (10th-12th)
  • Big Brothers Big Sisters – Volunteer (10th-Current)
  • Westside Campus of Care – Volunteer (7th-10th)
  • Clairmont Longview Skilled Nursing – Volunteer (7th-10th)
  • HealthSouth City view Rehabilitation Care Center (7th-10th)

Collegiate Community Service:

  • Alpha Chi Omega, Women's Protective Shelter - Volunteer (2014 - Current) 
  • Alpha Chi Omega, Healthy Relationship's Week - Volunteer (2014 - Current) 
  • Alpha Chi Omega, Relay For Life - Volunteer (2014 - Current) 
  • Alpha Chi Omega, Clay Classic - Volunteer (2014 - Current) 
  • Alpha Chi Omega, AXO Open - Volunteer (2015 - Current) 
  • Alpha Chi Omega, Alpha Chi Omega Foundation - Volunteer ( 2014 - Current) 
  • Alpha Chi Omega, Hugs and Pampers - Volunteer ( 2014 - Current) 
  • Cupcakes for a Cure Zeta Tau Alpha, - Volunteer (2014 - Current)
  • Delt Dive, Delta Tau Delta, Volunteer (2014 - Current) 
  • Triple Play, Delta Delta Delta, Volunteer ( 2014 - Current) 
  • Red for a Cure, Chilifest Alpha Phi- Volunteer ( 2014 - Current) 
  • Texas Tech Red Cross Association - Volunteer ( 2014 - Current) 
  • Texas Tech Feral Cat Coalition - Volunteer ( 2014 - Current)