Mac Justin Gonsalves

  • Thane MH

Application Support Project Engineer

Work History

Work History
Dec 2012 - Mar 2013

Application Support Specialist

Yes Bank Ltd.: Wipro
Period: Designation: Treasury Application Support L1. Location: Worli, Mumbai.
Dec 2011 - Feb 2013

Desktop Engineer

Yes Bank Ltd.: Wipro
Period: Designation: Desktop Engineer L1. Location: Worli, Mumbai. Job Profile Currently taking care of ATMs and Anti Money Laundering A. ATM. Handling a team of 3 members of ATM App Support & 1st level escalation calls. After joining in ATM App Support I have contributed in installing over 100 branch & offsite ATM till date. Successfully completed the migration of branches ATM from Diebold to NCR within 15working days. Taking care of all ATM related production & technical issue. Keeping track of all the LIVE & NON live ATM. Installation of all Onsite & Offsite ATM machine of ATM IP. the ATM ID. of POA & raising RFC & getting the same approved by the YBL TSG. end to end coordination for installation with the vendor. Resolving of all Link & LAN related issue. Making daily report & monthly MIS report. Providing data for generating GFU file on daily basis. Providing insufficient charge data to user's. ANTI MONEY LAUNDERING: Migrating the queries. Monitoring the suspicious transactions. Generating and Uploading the transaction files Patch management. Application enhancement

Education

Education
2011

Degree

2008

University of Mumbai