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Skills and Experience


  • Windows XP, 7. 8, Server 2008R2
  • Novell OES/SLES
  • Active Directory
  • Novell Directory Services
  • HP ProCurve Switches
  • Organizational and Communications Skills
  • Team Leadership

Additional experience includes:

  • Department process documentation
  • Establishment of department policies and procedures
  • Multimedia design and presentation
  • Photo manipulation
  • Audio/Video editing and presentation
  • Access database creation
  • Network design, implementation and administration
  • Development and presentation of user training program
  • Workstation implementation and troubleshooting

Work experience

Feb 2010Present

Technology Technician

Palmdale School Disctrict
  • Led teams of 6-8 individuals in technology installation projects - specifically interactive whiteboards and classroom voice amplification systems
  • Led teams of 12-14 individuals in school site technology relocation - specifically consolidation of technology from closing sites, inventory of technology from closing sites and redistribution, setup and verification of moved technology to remaining sites or into surplus staging area for disposal
  • Led teams of 3-5 individuals in gathering, recording and disposal of obsolete, broken or damaged technology through approved recycling vendor, presenting list if disposed technology to district board for removal from fixed asset inventories.
  • Developed dashboards for multiple departments for public display of specific metrics on district website, then trained appointed department contacts on maintenance of dashboards.
  • Manage district-wide automated phone dialing system by creating, deleting or moving users, updating staff demographic information and training school site users on setting up broadcasts using lists queried from student information system or customized lists.
  • Installed and maintained iVisions accounting and HR management system.
  • Trained Level I tech support staff on troubleshooting and repairing interactive whiteboards, all associated components and software.
  • Consulted with building contractor for new school construction on matters concerning placement of power, network cabling/infrastructure and other required technology.
Mar 2006Feb 2010

Media Technician

Palmdale School District
  • Developed multi-media presentations for assemblies and other gatherings at assigned school site
  • Maintained A/V equipment for school assemblies at assigned school site
  • Managed user accounts for school site
  • Monitored students in before and after school computer-based learning programs
  • Actively provided desktop support for teachers and staff
  • Researched, tested and recommended hardware and software products for use at site
  • Built and maintained computer labs for student use
  • Responsible for detailed inventory of all site technology
  • Installed, upgraded, diagnosed, repaired and prepared for surplus all site technology.
  • Trained teachers and staff on use of software applications necessary for business.
Mar 2006Dec 2006

IT Technician

Children's Home Society of California
  • Provided desktop support for Long Beach and Orange County offices
  • Maintained detailed inventory of IT equipment
  • Managed user accounts
  • Provided one-on-one training to end users
  • Conducted corporate training sessions for new hires
  • Researched, tested and recommended hardware and software products for use at site
  • Installed and configured new workstations
  • Inventoried and coordinated disposal of obsolete, damaged or broken equipment
  • Developed multimedia presentations for training programs
Aug 2001Mar 2005


  • Computer repair services for private, individual PC systems
  • Offered computer training to private users
  • Designed and maintained website presence for a private school in Glendale
  • Maintained website presence for men's chorus in Glendale
May 2000Aug 2001

Network Administrator/Interim IT Manager

Fruit Growers Supply Co.
  • Supported and managed network servers on eight sites including corporate office
  • Designed and implemented network infrastructure upgrade from coax to Category 5e for six operations centers and carton manufacturing facility, including addition of new network hardware
  • Oversaw network infrastructure for corporate office
  • Created IT operating budgets for all facilities
  • Researched and recommended all technologies for network upgrade
  • Supervised IT support team of two individuals
  • Created inventory database for IT equipment tracking and created inventory tracking plan
  • Developed and documented Information Resources (IR) Department policies and procedures
  • Developed and published corporate IR usage policies and procedures
  • Developed IR Department installation and procedure manual
  • Installed and configured Internet content blocking and firewall
  • Negotiated service contracts for specialized equipment (plotters, copiers and fax machines) for all facilities
  • Vendor management


Aug 2008Jun 2010


Walden University
Aug 1984May 1987

High School Diploma

Field Kindley Memorial High School