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With very developed interpersonal skills, pleasant & professional phone voice, I am quite comfortable & effective interacting professionally on a client level as well as a small team management level.  I am skilled in both writing and verbal communications and have demonstrated these skills through being a published author (both in books and newspaper columns), extensive program/course development, website/marketing & blog (Wordpress) copy writing. 
Organization & Systems Development
As a Systems Architect by nature, I possess the skills necessary to intuitively develop and maintain the organization systems necessary to support the team/office.  I have created many custom systems for businesses and entrepreneurs to effectively run their operations to include marketing solutions and strategies, filing systems, tracking systems, supplies ordering/tracking systems, and visual creative systems.
Technology Expertise
Technology Expertise:  Highly adept and intuitive in technology and software operations.  I am resourceful in researching and implementing the appropriate software solutions/support for project and team support in the office setting.  My skills include:  proficiency in MS Word, Excel, Access, PowerPoint and Publisher.  Experience with Adobe Photoshop, Illustrator, In Design,  & LifeCycle Designer.  I have extensively used Document Management software such as Dropbox, Google Drive, Basecamp as well as invoicing systems through GetHarvest & Paypal.  I have a proven capacity in maintaining and organizing email software - Outlook, Google, Yahoo (to include calendar management).  Internet marketing software that I am well-versed in includes Constant Contact, 1Shoppingcart, InfusionSoft, TopProducer, MailChimp and more.  Competent in Windows based operating systems, internet browsers like Firefox, Google Chrome and Internet Explorer.  My technology experience extends into more specialized software:  Microsoft Visual C# 2008, Dreamweaver, and DrJava.  I type approximately 70 wpm and I am currently mastering 10 Key on the computer. 
Project Management/Administrative Support
Project Management/Administrative Support:  Skilled in overall project development and management through the ability to effectively plan, secure and organize resources for successful project completion.  This includes general administrative abilities such as management of office voice mail systems, fax machines, copy machines, printers and other production based office equipment.  My administrative experience extends into more specialized event planning, meeting preparation, and team support.


My interests lie in business development, natural medicine, alternative medicine, project development, software applications and the internet.  I enjoy creative endeavors in writing, design and strategy creation.


Solutions-focused Administrative Professional with expertise in Strategic Team Support, Technical Leadership, Systems Architecture, Client Needs Analysis, Creative Marketing Solution Delivery and Effective Communication/Collaboration for Project Management eager to contribute operational enhancement abilities in an Administrative Management assignment.

To obtain a challenging, fun, creative, fulfilling position in support of a business/project using a high level of technology and internet functions.  

Work experience

Dec 2012Present

Supervisor of Print Services

Office Max

·Successfully manage associates, production and financial operations of department.

·Create, modify, & scan documents per client requests via software such as Word, Publisher, Excel, Photoshop, In Design, Illustrator, etc.

·Oversee maintenance of equipment in department.

·Responsible for maintaining supplies, budget and overall operations of the Print Services department.

·Efficiently ensure that all client projects are completed correctly and in a timely fashion.

·Print & assist with the setting of store’s weekly ad.

·Oversee and correspond via email communications with clients, small businesses, vendors and other departments.

·Reconcile vendor billing.

Feb 2010Present

Virtual Assistant/Business Manager


·Provide business services to diverse client base including Life Coaches, Business Coaches and small business Owners in the U.S. and Canada.

·Manage all aspects of client communications.

·Orchestrate program set ups & marketing for client business development.

·Author copy for sales pages, websites and blogs.

·Design and utilize template-based sites, newsletters, text message marketing campaigns and email campaigns.

Jun 2012Dec 2012

Virtual Administrative Asst./Key Asst.


·Effectively serve in highly responsible Virtual Transaction Coordinator role for Real Estate Agents throughout North America; additionally, provide outstanding support for Real Estate Agents as virtual Key Assistant.

·Originate files with physical/electronic documents and coordinate communications critical to property sale closures.

·Oversee and direct email/telephone communications with settlement companies, Attorneys, banks, Agents, Buyers and Sellers.

·Responsible for time sensitive documents and necessary electronic signatures.

·Provide all data concerning Buyer/Seller needs.

·Efficiently utilize Real Estate Agent CRM with such critical data as leads database, contacts, clients, transactions, closings and listings.

·Facilitate weekly management calls with Agents while administering listings.

·Design and develop listing digital flyers and distribute to Craigslist and other outlets.

·Ensure correct price changes and accompanying documentation covering listing grids, listing and closing plans.

·As Key Assistant, oversee weekly management calls with Agents to plan and identify critical tasks/responsibilities.

·Assist Agents by maintaining their agendas, hours and budgets.

·Prioritize tasks and assign to appropriate teams covering marketing, calling, database and leads.


Dec 2012Present

Computer Information Systems

Yavapai College


Aug 2011Aug 2015

Licensed Realtor

National Association of Realtors
Feb 20092011

Certified Natural Health Professional


Joe Anderson

Bobbette Sanchez-Harvick

Cynthia Anderson