Naresh Jain

Summary

Software Consultant • IT Strategy Consultant

Software Consultant with 10+ years analyzing, consulting, deploying and managing software development applications for the retail and Trading sector. Strong project management, business‐focus and resource management capabilities. Recognized for influencing growth and elevating market perceptions of quality and consistency.

Skills

Skills

Tally Developer 9

I hve dveloped vaious solutions for my clients, ranging from normal invoice to report level customization.

Work History

Work History
Feb 2010 - Sep 2010

Tally Department Team Leader

Dynavsion Corportion

·Job Profile Same as in " Nimbus Technologies "

·Also Worked in Dealer Network

·worked on " Indian Project " also

Jan 2006 - Nov 2009

Tally Department Team Leader

Nimbus Technologies

Nimbus was a Tally Distributor; I am team leader for sales and support of Tally department.

  • Conferred with staff, users, and management to determine requirements for new systems and modifications
  • Read technical manuals, conferred with users, and conducted computer diagnostics to determine nature of problems and provide technical assistance
  • Developed training materials and procedures, and conducted training programs
  • Maintained record of daily data communication transactions, problems and remedial action taken, and installation activities
  • Prepared evaluations of software and hardware, and submitted recommendations to management for review
  • Handled inbound sales duties, including order entry processing and fulfillment
  • Resolved billing questions and disputes, initiated customer calls
  • Performed customer service; enquiries; sales
  • Originated customized order intake process to meet customers' specific ordering needs, improving delivery performance and optimizing customer satisfaction
  • Interacted with customers extensively to maintain customer satisfaction
  • Tally Customization in Tally Developer Language
Jun 2000 - Dec 2005

software support executive

Memory House

Worked as software support executive for 6 yrs. implemented Libra, Smart Bazar and Tally in various type of combines, integrated smart bazar, libra with barcode scanner and printer

  • Analyzed customer requirements.
  • Answered inbound sales calls and assisted customers with purchases.
  • Assisted customers with inquiries and provided all pertinent information.
  • Assisted users to identify and solve software problems.
  • Researched accounts, answered questions, and worked with new customers.
  • Assessed client needs and recommended appropriate products or modifications.
  • Successfully assisted customers in merchandise selection.
  • Developed credibility and confidence

Education

Education
Jul 2006 - Aug 2009

B.Com

Jain College