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Professional Summary

Customer Care who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Hard-working, multi-tasking,  outstanding telephone, scheduling and documentation skills.

Work experience

April 2016Jan 2017

Customer Care Specialist

San Jamar(Parallel Employment) 

First on phones, audit, emails, customer questions.

Oct 2015April 2016

Sales consultant/ print consultant

Office Max

Assist customers and sales. Sales include supplies, printers, computers, and tablets.  Printing includes lamination, large format prints, canvas prints and digital editing.

Oct 2015Jan 2016


TJ Maxx

Register, sales floor, setting out product and keeping the store clean.

Feb 2015Sep 2015

Support Staff

Credence Counseling and Therapy Associates

Answered and managed incoming and outgoing calls while recording accurate messages Helped distribute employee notices and mail around the office Maintained a clean reception area, including lounge and associated areas Filed and organized papers and charts Checked in clients Typed and mailed letters at request of the therapist Made copies Scheduled clients Took intakes on new clients Closed charts of old clients Called clients to remind them of appointments Made follow up calls

Nov 2014Feb 2015

Ranch hand

Dawson's Creek Ranch

 Feed and care for 40 horses, clean stalls, fill buckets

Mar 2014Oct 2014


Six Flags Great America

When not in a character costume, I would assist guests, monitor crowd control,  keep other characters on sechdule and assist other charterers.

Nov 2012Mar 2014

Sandwich Artist


 Prepare food, customer service, register.  


Sep 2015Present

General Studies 

Gateway Technical Collage 

Duel program with UW Parkside.

Sep 2013Jan 2015


Southern Lakes High School

Graduated with honors. 


  • Large format 
  • Photoshop
  • Microsoft Word
  • Microsoft Publisher
  • Microsoft Powerpoint
  • Google drive proficient
  • Stationary
  • Lamination
  • Binding
  • Copying
  • Business cards  
Support Staff

  • Attention to detail
  • Multi-line phone proficiency
  • Appointment setting
  • Customer service-oriented
  • Accurate and detailed

  • Pleasant demeanor
  • Works well under pressure
  • Excellent planner and coordinator
  • Flexible
  • Professional phone etiquette


Joy Amparo- Supervisor at Credence Therapy
(262) 210- 1767

Robin Deethardt- Therapist at Credence Therapy
(770) 685-9774

Stephanie Coates- Therapist at Credence Therapy 
(262) 379- 0942

Larry Cardassi- Therapist at Credence Therapy
(414) 379-5587

Heidi Jo Dawson- Owner at Dawson's Creek Ranch
(262) 749-8123

Suzanne Sorenson- Supervisor at Office Max
(262) 977-8777


  • Lakeland Animal Shelter
  • Headstart Burlington
  • Love Inc Burlington
  • National Barrel Horse Association of Wisconsin