Chief Information Officer
Weiss Group LLC
Weiss Group Inc. is the $100 million parent holding company of two separate and unique financial and/or investment related subsidiaries — Weiss Research Inc. and Weiss Capital Management Inc.Weiss Research is one of the largest publishers/direct marketers of print and electronic financial publications in the U.S.Weiss Capital Management Inc., and its NASD registered broker-dealer subsidiary Weiss Capital Securities Inc., are engaged in the business of professionally managing the investment assets of individuals, pension plans, trust accounts, institutional accounts, charitable organizations, foundations and investment companies.
Executive director of all Information Technology services within the company organization, including e-marketing strategy and support, applications development, network and telecommunications infrastructure, end user support, technology purchasing and vendor management, and strategic technology planning.Ensure alignment of corporate and technology goals, and superior return on technology investment.Member of the Executive Committee, reporting to the Chairman and CEO.
·Architected a unified business communications strategy that streamlined communications and collaboration across multiple locations, time zones and mediums.Leveraging the Microsoft Office product suite and voice over IP technology, the initiative delivered by integrating communications systems and technology with business processes.Through the convergence of calling, conferencing, messaging, contacts, calendaring, collaboration and rich presence with voice, video, text and visual elements, business productivity improved through accelerated work flows, improved decision making and leveraged social networks.Costs fell by 50% through lower communications, telephone, meeting and travel expense.
·Spearheaded a digital media marketing strategy that paved the way for $15 million revenue growth through the delivery of product and content with e-mail, SMS text, fax, voice, web, e-readers and set-top video.Leveraging technology consumerization trends, the direction provided competitive advantage through product differentiation and heightened customer convenience.
·Coordinated pre and post-transaction divestiture and M&A activities involving Wall Street ratings and securities businesses, on schedule and within budget.
·Conceived an affinity group marketing strategy that leveraged a new, untapped marketing channel and led to $15 million in additional subscription revenue.
·Directed SalesForce CRM implementation, reducing staffing costs by 17% through improved Customer Service efficiency and boosting revenues by $7 million through new subscription sales and customer retention.
·Developed a desktop and server virtualization strategy that improved service levels, availability and reliability, reduced equipment, environmental and management costs by 45% and contributed to the organization’s ability to respond quickly to changing business needs.Through virtualization, over 400 servers and desktops were replaced with state of the art, highly available virtual technology.Introduced multi-media production capability, provided business continuity/disaster recovery capability and established the technology platform and service levels necessary to support $10 million growth in e-commerce revenues
·Introduced web/e-commerce technology to improve e-marketing, customer acquisition, PPC, SEO and SEM capability that generated an incremental $10 million annual revenue, reduced operating costs by 10%, grew the customer base by 25% and established the path for $15 million growth in sales.Ensured compliance with CAN-SPAM act and other state and private legislation.
·Launched business process/collaboration improvements leveraging Microsoft Sharepoint and .NET technology to eliminate quality assurance problems, streamline time to market 25%, and reduce associated technology costs 30%.
·Directed the implementation of an enterprise-wide database marketing/analysis solution, integrating marketing, technology and analytics to improve e-marketing effectiveness and identify alternative marketing opportunities.Contributed to a $6 million improvement in marketing revenues.
·Established consistent IT performance and delivery, working in partnership with business executives and technology staff to introduce effective IT standards (ITIL) and governance.