Mark Schultz

Work History

Work History

Employment Counselor/Case Manager

Minnesota Department of Employment and Economic Development

·Organize and manage casework for up to 200 clients in 4 employment programs

·Provide career, educational, and employment counseling to clients and universal customers

·Revise and co-facilitate the Creative Job Search seminar bi-monthly

·Assist with resume and cover letter preparation and tailoring for clients and customers

·Integrate and synchronize activities and processes with other programs, projects, and initiatives

·Monitor labor market to create employment opportunities for participants

·Assist clients with accessing services and resources within service area and external organizations

·Effectively work and communicate with team members and supervisors to ensure efficient and timely client and customer service

·Collaborate with WIA certified educational institutions to provide training and education for clients

·Responsible for learning about and providing services for 50 participants under an NEG grant

·Provided input as part of a team that created the model for a one-day Creative Job Search seminar

·Manage and update the organization’s social media sites

·Instruct basic and intermediate computer classes to interested customers

Jul 2009 - Present

Offender Employment Specialist

Minnesota Department of Employment and Economic Development

·Assist individuals with criminal convictions regarding employment barriers and opportunities

·Present lectures on interviewing and gaining employment to group probation sessions with the Department of Corrections

·Meet one-on-one with individuals with criminal records to assess their needs in regards to employment

·Collaborate with community resources and officials working with the CARE grant and Fresh Start Program to provide needed services and input

·Maintain open communication with local law enforcement center regarding jail resident activity at the Workforce Center

·Initiate and lead a project to develop a survey to gather information from local employers on the hiring of ex-offenders

Aug 2005 - Aug 2009

Co-Instructor/Teaching and Research Assistant

The University of Iowa

·Recorded and maintained accurate records for up to 40 students each semester

·Researched, organized, and delivered over 40 lectures on multiple topics in sociology, criminology, and stratification

·Revised and co-instructed the Department of Sociology Capstone Seminar for 6 semesters

·Modified and conducted graduate student orientation for 3 academic years

·Provided input and guidance as a member of the Undergraduate Committee and Resource Development Committee

·Conducted collaborative and independent research in the areas of sociology, criminology, stratification, and social psychology

·Acted as a liaison between students and faculty as a teaching assistant for multiple classes

·Effectively managed time balancing responsibilities to the department, faculty, students, and volunteering

Dec 2003 - Jul 2005

Correctional Officer II

Minnesota Department of Corrections

·Ensured safety and security for 1400 offenders and over 50 staff

·Conveyed written and oral information about unit and facility activity to supervisors and co-workers daily

·Maintained accurate and detailed records of daily activities and incidents

·Organized and led structured movement of offenders throughout the institution

·Collected and entered evidence for investigation

·Responded to and maintained composure during security breaches and incidents

·Conducted 4-16 security checks daily

·Worked as part of the incident response squad weekly

Education

Education

Skills

Skills

Researching, Creating, and Presenting PowerPoints

Throughout my time in graduate school and working for the MN Department of Employment and Economic Development I have had opportunities to do research on a variety of topics, create PowerPoints about the information, and present them to a variety of audiences, including Academics, Unemployed and Underemployed individuals, case workers, Probation Agents, general public, and ex-felons.  I've done presentations at the local, regional, and national level.