Melody Gutierrez

Exceptional customer service and cash handling in an internet business company. Diagnosing and troubleshooting malfunctioning computer hardware and software. POS systems.

Exceptional customer service and advanced financial transactions. Vault teller responsible for all bank money while meeting sales goals. Training new team members while working in a fast-paced environment.

Exceptional customer service and cash handling in an internet business company. Diagnosing and troubleshooting malfunctioning computer hardware and software. POS systems.

Technical troubleshooting in a call center environment. Remote cable modem and network diagnostics. Exceptional customer service in high volume, fast-paced environment.

Customer service and sales in a retail environment with an emphasis on computers, peripherals, and accessories.

Customer service in a fast-paced, retail environment. Cash handling and returns processing.

Dell Latitude hardware troubleshooting and repair. Software troubleshooting and analysis. Mass disk reimaging and network support. Faculty and student training of new campus-wide software. Inventory management. Windows and Apple OS,  Microsoft Office Suite, Adobe.