Objective

I plan to graduate from Longwood University with a Bachelors of Arts degree in English and a concentration in Secondary Education in May 2014. I will obtain my Master's Degree shortly thereafter and become a Secondary English Teacher at a public school in the Virginia area. 

Work History

Work History
Sep 2011 - Present

Resident Technology Assistant

Longwood University

Assist Longwood students with any technology-related issues they experience, including but not limited to:-Network connectivity

-Virus/spyware

-Printer connectivity

-Installations

-Cell Phones 

Jan 2011 - Present

User Support Services

Longwood University

Assist students and faculty/staff with technology issues at the Help Desk at User Support Services

Answer phones, troubleshoot issues including but not limited to

-connectivity

-browsers

-word, excel, etc

-Blackboard

-passwords

Jun 2012 - Aug 2012

Camp Counselor

Camp Motorsport

-Supervised children ages 9-16 for one to two week periods for six weeks at racing camp

-Responsible for welfare and activities during free time

-Lifeguarded for two hours each day, establishing and maintaining pool safety

-Encouraged responsibility, participation and sociability

Jun 2009 - Aug 2010

Cashier & Cook

Dunkin' Donuts

-Took orders and served food in a polite and professional manner

-Communicated positively with coworkers and management

-Resolved complaints promptly and professionally

-Mastered computer system while properly handing money transactions

-Trained new employees effectively

Education

Education
Aug 2010 - Present

Bachelor of Arts

Longwood University

Skills

Skills

Windows Computers

-Hardware diagnostics -System Restore -Virus/Spyware removal -Wireless/ethernet troubleshooting -Microsoft office  -Picasa

Mac Computers

-Wireless troubleshooting -Microsoft office -iPhoto 

Portfolio