Health care professional with 14 years experience directing the operations, finance, marketing, policy, customer service, medical services and the development of primary care group practices and managed care companies.
1999 - 2008
Caretaker for parents
Cared for aging parents, navigated health care system and learned the system from a different viewpoint. Completed classes in Microsoft Office 2003 and 2007, Windows XP and Vista.
1992 - 1997
Aunt Lynne Pampers Pets
Developed, operated, and marketed business including visiting 12-15 homes per day seven days a week. Designed and maintained a computerized data base, developed and distributed marketing materials, provided personalized customer service and made sales calls to expand client base to 360 customers and their furry family members.
1989 - 1992
Potomac Physicans, PA
A primary care medical group practice that served 30,000 Blue Cross Blue Shield HMO members with a $35 million dollar primary and specialty care budget with 31 physicians and 150 support staff in 11 health care centers.
1986 - 1989
John Hancock Health Plan of Pennsylvania
Directed the Marketing, Finance, Medical, Contracting and Network Development departments for staff and network model HMO serving 35,000 members.
1985 - 1986
Managed Care Consultant
Partners National Healthplans
Worked with hospitals to organize medical staff, secure state licenses, and prepare to contract with managed care companies. VHA serves 1,400 not-for-profit hospitals and more than 21,000 non-acute care health care organizations nationwide. Partners National Healthplans was started by Voluntary hospitals of America to create HMO's and PPO,s.
1980 - 1985
Vice President and General Manager, Director of Operations, Intern
CIGNA Healthplan’s third largest HMO was a staff model serving 50,000 members with a staff of 360 physicians and support employees in six health care centers, in house pharmacies, optical shops, marketing, customer service, finance, with an annual budget of $42 million.