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Employed by top US Companies:

Robert Half / Accountemps

  • Bradford Bank
  • Agility HR
  • Constellation Energy
  • Educate, Inc.
  • Bank of America

Randstad, N.A.

  • Pension Benefit Guaranty Corp
  • Woodbourne Center
  • LaSalle Investment Management

Williamsburg Marriott

Travelers Group

About Me

I love people and I'm passionate about service!  I believe that for every problem there is a viable solution and I will work tirelessly alone or as part of a group to find solutions that enable me to make significant contributions to my company's bottom line.

I thrive in fast-paced environments, love learning new things and I am an effective multi-tasker.  I am currently open to a full or partial telecommuting opportunity or relocation (preferably SE region, USA).

In my spare time I enjoy motivational coaching, crafting, alternative healing, traveling, reading, creative writing, interior decorating and all things culinary.

Experience Summary

Accounting & Finance

  • Accounting and Finance professional experienced in AP, accounting support, auditing and more
  • Proficient in AP processing, accounting support, Excel, MS Word, MS Outlook and client servicing
  • Experience with Great Plains, Oracle, PeopleSoft and other accounting applications
  • Strengthened company credibility via timely processing of approx 500 invoices ($1.7M/month)
  • Reduced company expenditures through timely processing of payables

Administrative & Office

  • Approximately 7.5 years professional administrative support
  • Provided administrative support for up to 20 member office and executive team
  • Created correspondence, spreadsheets, reports & publications for exec team & clients
  • Executive calendar management
  • Domestic and international travel arrangements
  • Planned conferences, events & in-house meetings including meeting room/catering set up
  • Effective written and verbal communications with executive teams, clients and peers
  • Timesheet review and payroll calculation/processing
  • Employee expense report preparation, processing and auditing
  • Performed applicant screening and reference checks for prospective employees
  • Customer relations, switchboard coverage
  • Office supplies purchasing and distribution and other duties as assigned

Other Experience

  • Over 8 years benefits processing / management analysis with national Government corporation
  • Administration and processing activities for up to 5,000 retirement plan participants
  • Interpreted pension plan documentation, performed benefit calculations & customer relations
  • Group coordinator & training support for imaging and other newly acquired benefits applications
  • Liaison & technical monitor for correspondence between management & US Congressional members
  • Chosen to help develop in-house pension plan closing procedures & provide training on procedures
  • Superior customer/client services skills-over three years experience in dedicated customer call center
  • Participated in numerous team-building exercises and peer reviews
  • Effective property manager with stellar resident relations

Work experience

Revenue Income Journalist

Williamsburg Marriott

Tracked, audited and reported revenue from guest rooms, restaurants, lounge and banquet facilities.Balanced Sales & Occupancy reports, tip & TEFRA report and client credit card report.Daily preparation of front office and F&B reporting, housekeeping discrepancies and auditing of general cashier safe.Guest billing inquiries and communications.

Nov 2008Jul 2009

Property Manager (Internship)

Hamlin Estate

Onsite property manager for private residential rental home.Maintained 100% occupancy rate through aggressive marketing campaigns.Performed property showings, background checks, interviewed/approved residents and complaint resolution.Collected rent payments, bank deposits, coordinated and monitored service requests/maintenance.Coordinated and oversaw contractor upgrades, assisted with selecting materials, finishes, etc. for full-scale remodel.

Aug 2005May 2008

Sr. AP Specialist / Accounting Assistant

Robert Half International / Accountemps

Full-cycle AP processing: batching, coding, input & check runs/disbursement & new vendor setup.  Accounting admin support including research, auditing, journal entries & general ledger maintenance.  Audited/streamlined vendor databases, organized vendor files and managed vendor 1099’s.  Employee & client expense report preparation, auditing and input.

Feb 2000Apr 2004

Sr. Pension Benefit Analyst / Sr. Management Analyst

Randstad, N.A. / The Pension Benefit Guaranty Corp.

Analysis of internal/external operating procedures & reporting as governed by PBGC’s Appeal Boards, liaison/technical monitor for sensitive correspondence between PBGC & US Congressional members, tracked customer appeals activity for eight Field Benefit Administrator offices (FBA’s), internal audits of pension records, pension plan interpretation, benefits payment administration, trained in-house & field personnel on pension plan closing procedures, customer call center relief.

Aug 1994Jan 1999

Sr. Pension Benefit Analyst

Randstad, N.A. / The Pension Benefit Guaranty Corp.

Administration and processing activities for up to 30 defined benefit pension plans (total participant count 5,000+).  Daily plan maintenance of single and multi-employer pension plans to include plan assumption, plan document interpretation, customer eligibility/application process, benefit calculations, processing & disbursement of monthly benefit payments.

Participant file audits and maintenance, written & verbal customer communications.Provided training and support to team members on new automated letter generation and electronic file indexing systems.