Download PDF

Work experience

Feb 2014Present

Debt Collector

Enhanced Recovery Company
  • Negotiate with account holders
  • Operate systems such as LATITUDE, GUIDO and CITRIX
  • Answering incoming calls
  • Manual outbound and dialer calls
  • Team work
  • Data Entry 
  • Multitasking abilities
  • MS office programs
Jul 2013Jan 2014

Temporary Dispatcher

Goodyear Fleet HQ
  • Dispatch emergency tire service for semi trucks and trailers
  • Customer service
  • Answering multiple phone lines
  • Filing
  • Team work
  • Data Entry 
  • Multitasking abilities
  • MS office programs
Jun 2012Jul 2013

Assistant Manager

Burger King
  • Open store daily
  • Inventory
  • Hire/train/coach employees
  • Ensure food safety
  • Comply with franchise standards
  • Team building
  • Paperwork/bank runs/cash drops
Feb 2011Apr 2012

Restaurant Manager

Swedish Crown Restaurant
  • Training/hiring/firing/coaching employees
  • Paper work
  • Uphold safety and sanitation standards
  • Cook/prep/bake when needed
  • Make restaurant schedule
  • Run register/ticket audits
  • Make Safe drops
  • Weekly meetings with owner and head chef
  • Help waitstaff with daily duties
  • Open/Close restaurant
Feb 2010Jan 2011

Assistant Manager

Giovani's Italian Restaurant
  • Customer Service
  • Hiring/Training employees
  • Making Schedules
  • Delegating Tasks
  • Inventory/Inspections
  • Daily and weekly meetings
  • Quality Control
Feb 2008Feb 2010

Bakery Manager

Winn Dixie
  • Customer Service
  • Hiring/Coaching/Training
  • Decorating Cakes
  • Keeping Shelves and Sales Floor Full
  • Creating Eye Appealing Displays
  • Baking Bread/Pastries/Cookies
  • Cleaning Area
  • Inventory and Keeping Temperature Logs
  • Making a Schedule
  • Ordering products
  • Creating finance reports

Education

Oct 2013Present

Bachelors Degree

University of Phoenix
Aug 2003May 2007

Culinary Certificates/High School Diploma

Orange Park High School

Skills

Computer/Typing
I can type 70 words per minute and have moderate computer skills.

Certifications

Fire 1

Clay County Fire Rescue

CPR (Child, infant, adult)

Clay County Fire Rescue
Dec 2009Present

FEMA NIMS Certification

Federal Emergency Management Association

References

Dina Marrero

Ken Willig

Ken is one of the team leads that I worked with at Fleet HQ.

Mary Anne Dufresne

Mary Anne has known me for over ten years and mentored me in my local church youth program. As an adult I have worked with her on many community service trips.