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Summary

Web and corporate communications professional with strong organizational, written and verbal skills.Proven track record in corporate training, eLearning develoment, and web content management -- including internet, intranet and portal. Also, skilled in user experience and graphic design in a variety of technical, business, and marketing and communications applications. Holds a legal background with working knowledge of contracts, domain name management, brand and trademark guidelines as well as analysis and project methodology experience.

Work experience

Jan 2009Present

Global Knowledge Management - eLearning

Deloitte, Touche & Tohmatsu

Development of web-based learning and instructor-led learning materials that support KM business goals using an instructional systems design approach. Assisting in the development of learning deliverables including: 

  • web-based course content
  • visual aids
  • facilitator guides
  • participant guides
  • evaluation instruments.
Aug 2005Jan 2009

IT Solutions Analyst / IT Web Applications Specialist

Nationwide Financial Network

Responsible for defining and analyzing existing business processes pertaining to web projects as well as identifying new opportunities for the business through information technology.

Also responsible for ongoing content, communication and release management of Nationwide Financial Network public and custom agency web sites. Working directly with Communication to support online media campaigns such as sales contests and recruiting efforts.

Dec 1999Jul 2005

IT Senior Analyst / Web Content Manager

INVISTA

Senior Analyst & Web Designer responsible for content and release Management for major brand websites, global intranet and domain name portfolio as well as vendor management and employee training.

Jan 1997Nov 1999

Intranet Webmaster & System Administrator

Wilmington Savings Society, FSB

Creator and content manager of company intranet; system administrator for online banking product.

References

Charlene Bunnell

Paula Crist

Niall Durkan

Patricia Dauch

Cathy Marinelli

Jeff Nichols

Portfolio

Portfolio

Education

May 2009Present

Aug 2008

B.A.