Web and corporate communications professional with strong organizational, written and verbal skills.Proven track record in corporate training, eLearning develoment, and web content management -- including internet, intranet and portal. Also, skilled in user experience and graphic design in a variety of technical, business, and marketing and communications applications. Holds a legal background with working knowledge of contracts, domain name management, brand and trademark guidelines as well as analysis and project methodology experience.
Jan 2009 - Present
Global Knowledge Management - eLearning
Development of web-based learning and instructor-led learning materials that support KM business goals using an instructional systems design approach. Assisting in the development of learning deliverables including:
- web-based course content
- visual aids
- facilitator guides
- participant guides
- evaluation instruments.
Aug 2005 - Jan 2009
IT Solutions Analyst / IT Web Applications Specialist
Responsible for defining and analyzing existing business processes pertaining to web projects as well as identifying new opportunities for the business through information technology.
Also responsible for ongoing content, communication and release management of Nationwide Financial Network public and custom agency web sites. Working directly with Communication to support online media campaigns such as sales contests and recruiting efforts.
Dec 1999 - Jul 2005
IT Senior Analyst / Web Content Manager
Senior Analyst & Web Designer responsible for content and release Management for major brand websites, global intranet and domain name portfolio as well as vendor management and employee training.
Jan 1997 - Nov 1999
Intranet Webmaster & System Administrator
Creator and content manager of company intranet; system administrator for online banking product.