Insider, Shift Manager, Assistant Manager, Co-Manager
While working for Marco's Pizza I held four total positions. I started there while in high school as an "insider" making pizzas, cleaning, stocking and light customer service. Throughout my 7 years working for the company I moved up from insider through the rankings, going from insider to shift manager then eventually assistant manager then to my last position held with the company, co-manager. By the time i got to the co-manager position one of my largest responsibilities was customer service (cash drawer, taking food orders, handling customer complaints and feedback properly, establishing relationships within the community). Other duties I was held responsible for included but are not limited to cleaning, making pizzas, stocking, placing and receiving food truck and beverage orders, hiring process, training new employees and franchisees (certified training manager through Marco's Corporate Office), controlling labor and food cost, delegating jobs to employees to ensure the proper function of an efficient workplace.