A Crew Member has three main responsibilities:
- Customer Service
- Food Preparation
-Cleanliness and Hygiene
Luqmáán, always enjoyed eating McDonalds and then thought 'Why not work there?' Luqmáán then decided to apply for a job. To his surprise he got it!
Since working there Luqmáán has gained good customer service skills learning to provide customers with a quick and accurate service whilst showing sensitivity to their individual needs, both from behind the till as well as in the dining areas.
Food Preparation and cooking the wide variety of food McDonalds offers involves using a broad range of equipment and tools. Luqmáán found it a challenge he needed, to gain more skills and develop a life skill; to be able to cook. To produce orders to a consistently high standard whilst remembering that quality control is vital.
Cleanliness and Hygiene requires thorough training in order to maintain high standards. Before he started, he had to learn to use a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment
(It also made Luqmáán understand how hard cleaning thoroughly is, now he helps his mum, which she's eternally grateful for! )