- Responsible for the day-to-day operations of the business, and team of 26 employees.
- Product management and development scope for the new IDX Broker Platinum (Beta) product.
- Sales management; including performance, analytics, social media, webinar, and channel development by the sales team.
- Support plan, and building operational scalability.
- Direct management of offsite development, and new product spec of the SEO-friendly WordPress plugin for IDX Broker Platinum.
- Reports to President/CEO.
- Hosts bi-monthly product training webinars, writes and edits newsletter content to all client segments, manages part-time social media coordinator to ensure that the company responds rapidly to social media channels.
- Sometime panelist, along with CEO, for various industry events - including Inman Connect in NY and SF.