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Luke Baumgartner

Manager of Sales and Operations

Work experience

Jun 2012Present

Manager Of Sales and Operations


Overall leadership for the St. Louis division of PaperPlus. Provide leadership and strategic operational direction for the Print Division function that is responsible for the management of process development, redesign and administration enhancements. Lead and direct the sales efforts to support and coordinate business plan to achieve sales objectives. Strong focus on building culture of accountability, positive communication/recognition, teamwork and dedication toward achieving objectives.  Manage all aspects of field administration duties to include hiring, training, purchasing, and data feedback.

Achieved company's highest recognition in 2013 for sales leadership. Sales person of the year, customer care, and EBITA growth all exceeded the company's highest expectations.  Work with other members of the leadership team to to align the needs of the company and that of the customer to ensure growth now and in the future.  Success developing business, marketing planning/analysis, opportunity identification and optimizing Return on Investment.

An integral member of a three person team that reengineered a marketing program that generates the largest sales volume for the entire company.  The sales program generates high sales volume, EBITA growth, and long term loyalty at minimal cost to the company.  Took the lead to require vendor support and negotiate a favorable deal to absorb the costs of our program.

Aug 2005May 2012

Operations Manager

International Paper

Established and maintained relationship and product management with partners including vendors, printers, designers, advertising agencies, and real estate contracts . Created and implemented marketing and social media strategy.  Worked with internal operations as well as OEMs to modify existing applications and devices for ideal customer experience.  Oversaw daily activites for staff to ensure safety, professional growth, and time management. Responsible for exceeding EBIT goals for the years 2008-2010.

 Managed material flows, operating procedures, warehouse layout, management system, continuous improvement, and the supporting systems. Analyzed all aspects of the warehouse operations, including cost performance, service (pick up and delivery) performance, and compliance to identify gaps and improvement opportunities. 

Dec 2002Aug 2005

Business Development

International Paper

Provided Account and Project Management consultation to small advertising and printing companies in St. Louis, MO.  Acted as a liaison between customers and company to achieve a balance of customer satisfaction and corporate goals and profits.  Client list included: Burns & McDonnell, Nestle Purina, and other Fortune 500 companies.  Lead and oversaw the development and growth of profitable new business.  Responsible for bringing in large scale accounts.  Oversaw pricing and marketing of new product offerings.  Responsible for all aspects of managing and motivating the internal creative team.  Responsible for responding to all RFPs, creation of project contracts, scope of work and creative briefings .  Project Management Certification · Completed various Business and Management Webinars – including but not limited to: Test plan creation, management and execution Life-cycle management , OSHA standards, and management proficiency and contract creation EBIT, ROI and profit management certification.


Completed various business  and management webinars.  Test plan creation, life-cycle management, OSHA standards.


Jan 1993Jan 1997


Drake University

BSBA Economics degree program allowed me to complete core business curriculum, which included a combination of accounting, math, statistics, management and other business courses.