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Łukasz Fido

IT Manager / Agile Coach

Agile enthusiast, leader and a consultant with over 11 years of a broad IT and business-related experience, acquired through working in various positions with increasing responsibilities. 

Work experience

Nov 2017present

Senior IT Manager

Zooplus AG
  • The top IT Department representative in Poland 
  • Creates and implements the overall IT strategy
  • Guides, motivates and develops employees and ensures friendly environment for employee personal development to minimize attrition
  • Supports proper team allocation and that business needs are met by IT employees
  • Ensures that processes and best practices are shared between IT departments and that optimal solutions and approaches are being implemented
  • Ensures good collaboration between all departments (IT & business) in Krakow and among other offices
  • Establishes reasonable location autonomy for all IT processes while at the same time aligns on and ensures implementation of company strategy, standards and governance
  • Ensures proper scaling of organization (from remote office perspective), realizes strategy for growth and acts as an Agile Coach
April 2016Oct 2017

Agile Delivery Manager

Zooplus AG
  • Agile driver & coach of the software delivery process (e.g. based on Scrum, Kanban) for multiple teams
  • Analyzing, optimizing and building processes on all levels - from team to organization level (e.g. recruitment, development, company/departments structure)
  • establishing new development center in Poland
Nov 2015APRIL 2016

Team Lead IT Project Manager / ScrumMaster

Sabre Corporation
  • Introducing tools and best practices for project development in various areas (cooperation with Product Managers, Product Owners, Scrum Team Members, other stakeholders)
  • Helping teams follow transformation from waterfall to agile
  • Introducing and building agile mindset
  • Analyzing and improving existing processes
Sep 2012Oct 2015

IT Manager/CTO/Product Owner

MyNetwork GROUP (Mynetwork Learning Corp & MN Labs)

Department management: 

  • Responsibility for proper working of independent business unit (IT department, teams located in 2 cities)
  • Cooperation in creation and realization of company strategy
  • Responsibility for achieving goals of IT department (financial and products)
  • Managing and leading teams of IT (e-biz specialists, programmers, analysts, software developers, testers,)
  • Managing of Helpdesk team
  • Stuff recruitment, resolving staffing issues
  • Numerous IT trainings, company representation at conferences and events
  • Experience in analysis and optimization of business processes by IT tools
  • Cooperating with biggest companies in various branches in implementing enterprise class systems:
    • Banking/finance: ING, BPH, BZWBK, Ergo Hestia, Bank PeKaO, Allianz, Credit Agricole
    • Pharmacy: Abbott, Astellas, Sanofi, Adamed, Servier,
    • FMCG:  Leroy Merlin, Grupa Żywiec, Go Sport, Ceramika Paradyż
    • Automotive: Orlen, FM Logistic, Renault
    • Public sector: ORPEG, Ministerstwo Pracy i Polityki Społecznej, Ministerstwo Zdrowia, Poczta Polska

Project development and implementation:

  • Managing a variety projects of web applications in areas (dedicated applications, Learning Management Systems - LMS, HRM Systems, Liferay Portal, etc.) and budgets up to 3.000.000 PLN
  • Responsibility for all project stages,
  • Verification of application functionalities and performance according to specification,
  • Business analysis, feasibilitystudy, cost estimates,
  • Coordination of production managing the work of construction crews and subcontractors,
  • Coordinate the development of assigned projects and tests and supervision of technical documentation.
  • Budget development (renegotiating the budget for the project), setting schedules, setting short and long-term plans, assessing risks.

Product development:

  • Product definition, design, delivery & lifecycle management.
  • Market tracking and analyses.
  • Business development on content acquisition, 
  • Leading and delivering of complex product lines,
  • Cooperating with marketing, developers and architects to define new products or enhancements to existing products that meet the needs of customers while maintaining architectural integrity and low cost .

Customer support/ Relationship management:

  • Participation in a client engagement process and business development activities
  • Implementation and presentation of software’s capabilities for clients,
  • Responsibility for implementing the project in accordance with customer requirements,
  • Maintaining contact with the customer throughout the project to adjust the construction stages to changes and specifications, providing post-sales service.
  • Responsibility for maintaining contact with key customers, negotiating trading contracts and terms of cooperation.
Nov 2009Aug 2012

Java J2EE Developer / Scrum Master

MyNetwork Polska

Project: Learning Management System (LMS) platform


  • Supporting agile development team in the realization of projects and continuous product development
  • Responsible for the continuous improvements of teams within the agile methods and the team environment;
  • Establishing team velocity
  • Complex java application maintenance and development,
  • Designing and implementing solutions across all application layers

Team size: 6-12

Technologies: J2EE/JEE, EJB3, JBoss AS, JSP, XSL/XSLT, JDBC, SQL

Nov 2007Oct 2009

Software Developer

Becomo S.A.

Since 2007 I take part in diverse web-based projects. I work in various technologies: Java SE, Java ME, Python.

Project: & - ones of the biggest recruitment sites in Russia and Hungary

Team size: +30

Technologies: JAVA, Spring, Spring MVC, Hibernate, Maven, Velocity, JAVA 5, JSP/Servlets, Tomcat, Jakarta Commons, JavaMail, JMS (ActiveMQ), Lucene/Solr, PostgreSQL, Maven, XML, Continuum, JavaScript, HTML/CSS,

Project: , , – cooperation with Polish Tourist Organization

Duties: I have conducted re-branding web site, I was responsible for
implementation of new solutions, code refactoring both and, and also current application support , I was collaborating in create
mechanism of communication based on WebServices.

Team size: 3-5

Technologies: Python, Zope, ZopeDB, Plone, JavaScript(jQuery), XML/XSL, WebServices,

Project: - cooperation with company Eniro

Duties: I have conducted re-branding web site I was responsible for website support and for implementation of new solutions

Team size: 3-5

Technologies: PHP, JavaScript(MochiKit), XML, HTML/CSS

Project: internal projects

Duties: creation application for mobile devices, based on Java Micro Edition platform

Team size: 1-2

Technologies: J2ME

Sep 2007Feb 2008

Deploy Manager

Becomo S.A.
I was responsible for preparing developers environment and productive necessary for implementation following version of application.
Nov 2006Sep 2007

Application tester


Creating tests scenarios, performing functional tests based on created
scenarios, formation tests by using jMeter



Higher education

The University of Economics and Computer Science in Cracow

Certifications & trainings

Mar 2016

Professional Scrum Product Owner by Jeronimo Palacios
May 2016

Management 3.0 Workout

management 3.0
Dec 2015

Certified ScrumMaster

Nov 2015

Scaled Agile Framework Agilist (SA)

Scaled Agile, Inc

Leading SAFe – SAFe Agilist (SA) Course

Project Management in Organizations

PM Experts

Scope, Schedule and Cost Management

PM Experts

Preparation for the PMP® Exam


Sun Certified Java Programmer (SCJP) - CX-310-055

Sun microsystems (oracle)


Department Management

Department Budget Management



Team Leadership

Product Management

Project Management

Budget Management

Software Development



Management/Project Management, HR, Motorcycles, Cars, Muay Thai, CrossFit, Travelling

Text section

I allow my personal data stated in the above mentioned applications to be processed for the purpose of
recruitment, in accordance with the Personal Data Protection Act dated 29/08/1997 (Dz.Ust.No.133,
item 883).