Lake Louise Ski Resort & Summer Gondola, Lake Louise, Canada
This job was challenging for me in multiple ways. I am not a native english speaker and my job was to talk 8 hours a day in a fluent english, deliver a stable performance in story telling and respond to any of customer questions and needs in the best possible way.
The main duty was to do 1-3 hours long guided hikes as a interpretive guide. I simply led the party of 1-15 people into a forest on the Whitehorn Mountain maintaining the pace and talk about predefined topics the whole time. There has been always a possibility of meeting a bear or other potentially dangerous animal, so I was fully trained in self-defense and emergency group leadership.