Lugine Gray

Work History

Work History
Oct 2008 - Sep 2016

Staff-Sargent/ Section Chief

Bravo Btry 1/141 FA BN

Dedicated military veteran with over 8 years of combat leadership and intelligence analysis experience. Proven leadership skills combined with an exceptional ability to manage multiple large-scale projects, tasks and priorities effectively and in a timely manner. Adept at making decisions and multi-tasking during fast-paced and stressful situations. Decorated leader who inspires and motivates subordinates to excel in all assigned tasks. Enforces and sets high standards of personal and professional conduct. Superior communication skills; highly effective at all organizational levels. Extensive experience in multicultural environments. Strong aptitude to analyze policy makers’ intelligence requirements, problem solving, and critical thinking. Outstanding organizational skills, and maximizes limited resources and personnel resulting in 100 percent mission accomplishment. Ive learned how to follow and how to lead, how to analyze complex situations under extreme circumstances, and how to work effectively and lead a team under harsh conditions. 

For my service in Iraq I was awarded

  • Army Commendation Medal
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • Iraq Campaign Medal
  • Army Service Ribbon
  • Overseas Service Ribbon
Jun 2011 - Jan 2012

Site Supervisor/ Electrician

St. Bernard Project
  • Overseen job sites, manage product purchases, and maintain expense reports.
  • Supervised and worked with employees while delegating daily work tasks.
  • Communicated status and completion of work objectives to home owners and project managers.
  • Responsible for handling multiple site portfolios for all operational activities, emergency response, safety, collection, regulatory compliance, re-development, customer interaction, and development.
  • Responsible for the supervision of site security and safety of the workers on site.
  • Responsible for the hiring, training, supervision, coaching, correcting, and evaluation of staff.
  • Also served as an electrician on more than 100 home construction projects.
  • Diagnosed malfunctioning electrical systems and components, using test equipment  to ensure compliance with state codes.
  • Performed general electromechanical repairs on project systems and equipment, ensuring adherence to code requirements
  • Installed, maintained, repaired, and tested equipment for the generation and utilization of electric energy for all electrical components and devices.
  • Mastered the use of measuring/testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps
Aug 2009 - Jan 2010

Retail Sales Associate

Macy's
  • Maintain records of promotion, sales tasks, and payment transactions
  • Respond to phone calls and answer queries regarding store operations and products
  • Study customer's needs and trends in demands to make plans for sales in future
  • Calculated figures related to purchases, sales,credit, and cash payment, etc.
  • Gave information to customers about a product, its use, maintenance and operations
  • Assisted in floor moves, merchandising, display maintenance and assisted in processing and replenishing merchandise and monitoring floor stock. 
  • Assisted in completing price changes within the department and year-end inventory and cycle counts.
  • Consistently one of the top customer service representatives, was also first in efficiency, and SHRINK prevention on a weekly basis, was able to learn quickly with respect of rules and regulations.
  • Ability to communicate effectively with customers, peers and management.
  • Ability to work with team in a customer service oriented learning environment
Feb 2007 - Jan 2009

Produce, Meat & Seafood, Dairy, Deli, & Grocery Retail Associate

Winn Dixie
  • Steadily progressed and gained experience working in every department of the store dealing with all types of foods.
  • Excellent in understanding the basic sanitation requirements regarding to food handling, personal hygiene, sanitation and equipment safety.
  • Excellent coordination skills that helped manage kitchen and service area activities 
  • Adhered to the protocols and regulations as prescribed by the food industry, regulating body related to storing, preparing and selling food items
  • In-depth knowledge of keeping a clean and hygienic environment in the food prep stations and serving area to the highest standards, ensuring the greatest quality of all products sold to customers.
  • Comprehensive knowledge of day to day operations in food serving settings and equipment used in food preparation.
  • Wash, peel and cut various foods to prepare for cooking or serving.
  • Prepare a variety of foods according to customers' orders or supervisors' instructions, following approved procedures and regulations
  • Operated and oversaw the use of appliances including, but not limited to slicers, ovens, broilers, fryalator, dishwashing machinery, and other small kitchen appliances.
  • Rewarded “Most Valuable Team Player” award by peers.
Jan 2006 - Feb 2007

Library Assistant/ Technical Clerk

Fulton County Public Library
  • Wrote reports and compiled statistics as assigned.
  • Executed basic electronic bibliographical and informational searches using on-line, CD-Rom and in-house database sources.
  • Great ability to access, input and retrieve data from the computer.
  • Assist patrons in locating and identifying requested materials; assist customers in reserving book ordering.
  • Serve as resource person for computer terminal operation and for library terminology, policy, and procedures for the branch or unit.
  • Schedule use of facilities by community groups; participate in developing and conducting programs and community public service activities for the branch library or unit
  • Participate in developing branch library or unit policies and objectives
  • Account for revenue from fines, book sales, and gifts; verify balances and reports; prepare statistical information to be used in developing portions of the budget.
  • Promote the library's ability to provide effective public service by facilitating courteous, efficient circulation of materials and other direct services to customers.
  • Supervised and coordinated a variety of administrative and some technical activities.
  • Assisted development individuals in the preparations and compilation of databases
  • Prepared periodic or special technical reports with some guidance as required.

Education

Education
Jan 2012 - Present

Undergraduate

Tulane University

Biomedical engineers combine biology, medicine, and engineering and use advanced knowledge of engineering and science to solve medical and health-related problems. Biomedical engineers analyze and design solutions to problems in biology and medicine, with the goal of improving the quality and effectiveness of patient care.

Skills

Skills

Planning/ Organizing

Results driven achiever with exemplary planning and organizational skills, along with a high degree of orientation, able to design, plan, organize, and implement projects and tasks within an allotted timeframe.

Leadership/ Management Skills

Goal-driven leader, who maintains a productive climate and confidently motivates, mobilizes, and encourages employees to meet high performance standards.

Flexibility/Adaptability

Able to manage multiple assignments and tasks, set priorities, and adapt to changing conditions at the work assignments.

Computer/ Technical Literacy

Great understanding of computer hardware and software, especially word processing, spread sheets, and e-mails.

Analytical/ Reseach Skills

Able to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed.

Excellent Communication Skills

Ability to listen, write, and speak effectively, able to handle any and all criticism as a learning experience.

Summary

    •    Looking to obtain a position that will enable me to use my strong technical and organizational skills, customer service background, and ability to work well with people in an work environment.

Interest

  • Veterans for Peace Member
  • Habitat for Humanity 
  • Common Ground Health Clinic Volunteer
  • HandsOn New Orleans Volunteer
  • United Saints Recovery Project Volunteer
  • CCANO Catholic Charities Archdiocese of New Orleans Volunteer