Ludmila Dubina

  • Dubai United Arab Emirates

Work History

Work History
Jun 2014 - Present

Assistant Manager

Zara Store, Azadea group
  • serve customers efficiently on the shop floor, in the changing rooms or at the cash point, in order to ensure the provision of the highest standards of customer service at all points in the shopping experience
  • ensure the effective communication of sales plans and targets to the department team
  • assign routine and non-routine tasks and duties to Sales Associates, Cashiers and Coordinators in order to ensure that activities are carried out in th most efficient and effective way
  • assist in the preparation of the staff schedule in order to ensure that the Department manpower is effectively matched to the shop's operational requirements that will enable the achievement of the highest standards of customer service at optimum cost
  • placing product orders; monitor stock levels; maintain inventories in order to ensure effective stock management 
  • ensure all ranges are effectively merchandised in line with the brand image and stadards
  • attend and run daily meetings in order to ensure all activities and events are properly understood and communicated
  • conduct in-store trainings and instruction for existing employees in order to support their development and ensure the highest standards of performance are achieved
Jun 2013 - May 2014

Sales Associate

Zara store, azadea group
  • greet customers in a friendly way in order to ensure that they are welcomed in the store
  • serve the customers efficiently and use all the selling techniques 
  • advise customers on fashion choices
  • make sure the visual merchandising is in line with the standards
Jan 2009 - Jan 2012

Head of Image Department

Democratic People's Party

Sector – Politics. Main areas covered: electoral campaigns, PR, movie making, seminars, trainings, informative campaigns, social activities

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