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About Lucy Giffin

Serving in diverse roles during the course of her professional life, Lucy Giffin began her career as a Sales Representative and General Motors Coordinator at the Shreveport, Louisiana offices of industrial automation products company SMC Corporation of America. She was responsible for providing technical support for SMC’s pneumatic equipment used at the General Motors truck and Hummer production facilities in Colorado. Subsequently, Lucy Giffin joined medical technology company BrainLAB, beginning as an Image Guided Surgery Support Specialist and then serving as an Intraoperative Operating Room (iOR) Clinical Specialist at MD Anderson Cancer Center in Houston, Texas. Among her many duties, Luciana Giffin trained neurosurgeons and operating room staff at MD Anderson in the use of BrainLAB’s iMRI Operating Room.

Continuing in the medical devices industry, Luciana Giffin first served Intuitive Surgical as a Training Specialist for the company’s robotically-assisted da Vinci Surgical System. Currently a Senior Customer Trainer for Latin America, Canada, and Australia (LACA), Lucy Giffin manages complex projects within Intuitive Surgical's LACA division, including creating a business plan for a training center in Bogotá, Colombia, and directing three-day on-site da Vinci Basic Training programs held in Houston, Texas for Latin American customers.

Work experience

Oct 2009Present

Sr. Customer Trainer

Latin American, Canada, Australia


Aug 1995Aug 2000


Louisiana Tech University