Lucy Mandacina

  • 4112 Northeast Davidson Rd. Kansas City MO. 64116
  • 8168326615
  • mandaclm@live.com

Summary

To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service.

Work History

Work History
Aug 2010 - Nov 2015

Table Games Dealer

Harrah's Casino- North Kansas City

Ensure accurate, efficient dealing, and followed compliance to all game procedures for variations. Administer all losing and winning bets according to required rules and procedures. Manage all game outcomes and ensure optimal game security of all company assets. Manage all customer transactions and report any irregularities to supervisor. Provide optimal level of services to all customers and ensure compliance to all policies and procedures.


Jan 2007 - Aug 2010

Staffing/Payroll Manager

360 Solutions/Staffing Connetions

Managing an office with strong work ethic, intelligence, communication, and organizational skills, and having the ability to work with different types of people. I was responsible for every aspect of a company’s staffing needs, including recruiting, training, retaining and sometimes firing employees. Filing, typing, and all other basic office needs. Preformed payroll preparation for current clients (creating, preparing, and mailing invoices). I prepared payroll checks for both the in-house employees as well as the temporary employees.


Mar 2007 - Apr 2008

Part-Time Sales Specialist/ Floor Supervisor

Wild Pair

Greet customer and offer them assistance. Directs customers by escorting them to product; suggesting items. Providing information on products to the customer. Helps the customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Contributes to team effort by accomplishing related results as needed.


Education

Education

Skills

Skills

Proficient in Microsoft Office (all software programs), Outlook, Eempact (staffing software), Internet, and the basic computer applications. Accustomed to heavy telephone usage.

Tables Games dealt: Mini Baccarat, Double Deck Blackjack, Mini Pai Gow, Mississippi Stud, Crazy 4, 3 Card Poker, Let it Ride, Texas Hold em’ Bonus, High Card Flush, and Caribbean Stud.

References available upon request.