Lucija Zajc

My tasks included:

• Supporting all efforts to reach store sales goals, respecting all directives and selling standards
• Always providing the highest level of service to ensure all customers have an exceptional shopping experience
• Assisting and supporting customers with their choices of products for themselves and as gifts
• Offering & providing demonstrations (including hand massage) to customers
• Maintaining excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
• Adhering to Company policies and procedures at all times
• Supporting store operations, polices and procedures
• Supporting various tasks depending on the store demands; ringing, wrapping, restocking and cleaning

My tasks included:

• Working behind cash register
• Providing good customer service
• Suggesting additional products that might interest the customer
• Multitasking
• In depth knowledge of products
• Daily opening/closing the store procedures

My first regular employment was at bar Millenium in Btc Ljubljana. My tasks at this occupation included:

• Politely greeting customers
• Recieving and serving orders for food and drink
• Building relationships with regular customers and remembering their usual orders
• Providing good customer service
• Cleaning dishes
• Multitasking
• Ensuring that there were adequate supplies of food, beverages, napkins and other essentials
• Staying alert for customer’s requests and being prompt to address them
• Performing other tasks assigned by manager
• Maintaining cleanliness of the counters, kitchen and tables
• Issuing bills, accepting payments, handling the cash register, counting money at the end of the shift

My first Sold clothes and fashion acessories at Two Way clothing store, I had to make sure that the store was always clean and tidy, gave counsel to customers, worked as the cashier etc.

Cosmetic graduate duties are:

• planning, organizing, coordinating and leading (own) cosmetic activity,
• advising on beauty, healthy lifestyle, well-being, healthy diet, ...
• independently designing and implementing cosmetic care,
• performing various massage techniques and alternative forms of massage,
• useing modern and technologically demanding devices / appliances,
• communicating with clients and marketing (new) cosmetic products and services,
• concerning for the quality of work, well-being and customer satisfaction, ...
• monitoring development trends in the field of cosmetics, services and technologies.

From the Europass Certificate Supplement - The holder of the certificate is qualified to: 

• assess the impact of different economic decisions for the development of the economy, entire society and the environment; 
• plan projects by employing appropriate ICT tools; 
• plan, organise and manage work procedures in the company;  
• calculate basic company performance indicators and basic statistical indicators as well as understand their use when analysing trends in the economy; 
• act in line with legal system rules of a modern state; 
• develop work responsibility in procedures leading to the establishment of a company; 
• carry out marketing activities; 
• employ modern ICT technology, work with resources, data and materials for completing documentation and keeping appropriate registers

As a Makeup Artist I worked on various projects: 

• 3 short films 
• Final show for Mister Slovenija 2015
• Theatre makeup for KD Stična's production of Hamlet
• Bridal fashion show
• Music video
• Bridal/special events makeup
• Fashion weeks (FWLJ)