Field Service Manager
Schlumberger - North Gulf Coast, Houston TX
Drove multi-million dollar surface logging projects for Deepwater wells in the Gulf of Mexico. Led team of six Field Service Supervisors that were coordinating the activity of 300 Field Engineers. Key clients included Exxon, Chevron, Shell, BP. Created and shared best practices. Responsible for the delivery of services at or above client’s expectations ensuring that client’s requests are fulfilled in a safe, timely and efficient manner by conforming to both Schlumberger standards and customer specifications.
- Improved the DSO and the Total Field Cost.
- Injury Prevention 10 % reduction.
- Driving incidents 15 % reduction.
- Field Quality Incidents 25 % reduction.
- Maintained Customer Satisfaction above 85 %.