Developer, Systems Analyst, Helpdesk Manager
- Shenzhen, China
- [email protected]
Lead architect on a solar-based power system for developing nations. Technologies used: Python, MongoDB, Flask, HTML, CSS. Smidgen of embedded C.
1st line support technician before rising through to 3rd line. I then took on an analyst role, assessing clients business needs before designing and building appropriate I.T. systems and implementing practices to make their business more effective. As helpdesk manager I made certain client SLA's were met and resources were allocated appropriately all while ensuring that client communication and satisfaction were a top priority.
Experience: Server Administration, Active directory, Network planning and configuration, VPN, Cloud Services, Exchange, e-mail migration, Microsoft Office enterprise, Remote working solutions, customer support, business analysis, sales.
Worked for the Dynamic-Defense team in the Malware lab. My job was to automate network testing to ensure the 'red' network was secure and that viruses and other malicious software could not escape the enclosed environment and spread onto the internet.
Experience in Python, Linux, complex network setup & security, iptables, malware behaviour.
Specialising in the final two years in the following areas:
1st class thesis in Machine Learning and Computer Vision
(See ZeroToHero.pdf in github)
Mathematics, Further Mathematics, Physics, Computing, Politics & International Relations, Critical Thinking, General Studies