Luis Sanchez

Summary

In my experience as an IT Technician from my first job until today, my main role has been preventive maintenance, check and prevent potential problems before they occur, one of my main role in the past have been maintaining the computers in optimal conditions for the companies I have worked for. I hate to be like a robot, I am a cool person, very proactive. I'm always looking to learn new things to improve the way I offer my services and generate growth, that is what characterizes me as a good salesman and technician.

Work History

Work History
Mar 2009 - Present

Computer Technician / Consultant

Fongo Technology, Inc.
  • Computer Support & Network solution Technician/Consultant.
  • Provide Top Quality service to our customer on their computer and network issues.
  • Recommend products to customers must purchase the update or create networks and workstations.
  • Consulting to small businesses in relation to computers and networks required for maximum performance on their business operation as well as the corporate backup configuration.
Sep 2006 - Oct 2009

Sales Associate / Computer Technician

Discount Cameras & Computers
  • Responsible for the sale of electronic products, in which I had to demonstrate the operation of any item in the store as computers, digital cameras and video cameras, cell phones, projectors, professional DSLR photo cameras.
  • Ensure to give the¬†right information to generate positive¬†sales.
  • In-Store Computer Repair (Virus/Spyware Removal, Desktop and Laptop parts

    replacement, O.S Installation/Reinstallation)

Jul 2007 - Aug 2008

Sales Associate / IT Technician

Computer Outlet of Kissimmee

  • In-Store Computer Repair (Virus/Spyware Removal, Desktop and Laptop parts replacement, O.S Installation/Reinstallation).
  • Provide the necessary information about a product, to generate customer condifence and generate positive sales.
  • Generate receipts, charge and bill products that were purchased at the store.
Aug 2004 - Jul 2006

IT Technician / Sales Rep / Jr. Web Designer

COMPUMAY / Microtegh de Venezuela C,A
  • IT Support for the hole store (Hardware and Software: Repairs, Tuneups, Backups,

    Replaces, Networking).

  • PC Support for customers (virus removal, any kind of laptop and desktop repair, home

    teather installation.

  • Basic Web Design on HTML using FTP programs such as DreamWeaver.

  • Deal with the billing of work performed by own judgment.
  • Answer any technical questions to the costumer, ensure an excellent service for customer satisfaction.

Education

Education
2005 - 2007

Electronic Engineering

University Dr. Rafael Belloso Chacin
2000 - 2005

High School Diploma

San Vicente de Paul

Skills

Skills

Spanish fluent

Sales & Customer Service

'no sale, no profit', with salary commission for the past 3 years has given me great experience working with a client, offer the best product and service, and ensure that what we sell and the service is not obtained in anywhere else thus generating positive sales. I've been working very often under pressure, this has given me the ability to correctly solve many of my problems.

Certifications

Certifications
2006 - 2007

IT Essentianls: PC Hardware and Software

UNIR
2006 - 2007

Network Infrastructure Essentials 1

UNIR
2003 - 2003

Computer Technician Specialist

Angelis Computer Center