Social Media and Citizen Engagement Coordinator
Citizen Engagement and E-Learning Initiatives, Ministry of Education, Province of British Columbia
I am the head of the moderation team for the BC's Education Plan online citizen engagement project, a forum which gathers public feedback on education transformation in BC. In this role I manage incoming comments from the public, train new moderators, write training materials for the staff, coordinate new content for the website, strategize with ministry executive about new ideas for the project and write regular progress reports for ministry staff and the general public.
I also manage the ministry's @bcedplan Twitter account, both sending and replying to messages about our BC's Education Plan project.
I develop citizen engagement education and training materials for Ministry of Education employees as well.