Download PDF

Summary

Well Qualified and Results oriented profesional . Ability to identify customer needs and match them with the best Products and Services. Passionate about providing courteous service and personalized service.Team Player with Polished Communication Skill. 

Work experience

June 2017Present

Branch Manager

Canara Bank

Responsible for:

  • Promoting and marketing the branch and its products.
  • Meeting with customers and resolving any problems or complaints.
  • Ensuring there's a high level of customer service.
  • Monitoring sales targets.
  • Reporting to Zonal Office and head office
July 2016June 2017

Assistant Manager

Canara Bank

Recovery Cell

Responsible for:

  • Follow up of suit filed accounts
  • Attending cases/ matters pertaining to Civil Courts/ DRT
  • Follow-up of NPA A/cs. & Special Watch A/cs.
  • Follow-up of control returns on irregular advances
  • Restructuring/Rescheduling of irregular accounts
  • Compromise Settlements/OTS.
  • Recovery in written off a/cs
Aug 2014July 2016

Assistant Manager

Canara Bank

Disciplinary Action Cell

Responsible for:

  • Investigation and management of employee grievances in case of complaints
  • conducting disciplinary investigations and drafting of disciplinary documentation
  • Presenting and placing the cases before IAC/CVO.
  • recommending the management for disciplinary action for employees found guilty of wrong doing / deviating from core process for benefits
Apr 2013Aug 2014

Assistant Manager

Canara Bank

Canara Bank is a premier nationalized bank .It is engaged in the business of corporate and personal banking. Canara Bank is one of the major banks focused on development and has many offerings such as Loans and Advances, Syndication Services, Cash Management Services and Merchant Bank Services.

  • Personal Banking
    1. Deposits
    2. Current Accounts
    3. Technological Products like mobile and internet banking
Sep 2011Oct 2012

Assistant Manager

Axis Bank
  • As Front Desk Officer
    • To cross sell products such as Current Accounts, Priority Accounts and Trust Accounts.
    • Actively doing twin skilling that is cross selling along with operations for financial products such as life insurance, mutual funds and General Insurance.
    • To maintain the highest standards of service by having regular customer contacts.
  • As Branch Sales Manager
    • Co-ordinating with the Business Development Executives for achieving the Branch Target.
    • Concentrating the acquisition of new Current account and Savings Accounts.
    • Maintaining good relation with the customers and offering better service to them.
    • Leading a team for achieving the year end budget of the branch.
    • Motivating the team for cross selling the bank's financial products.
Apr 2010Jul 2010

Management Trainee

Chitkara University

Education

Aug 2009Apr 2011

MBA

Chitkara University
Jul 2009Apr 2011

B.Com (Professional)

Lyallpur Khalsa College

Certifications

PREVENTION OF CYBER CRIMES AND FRAUD MANAGEMENT

IIBF

Studied different types of cyber crimes perpetrated across the globe and acquire necessary knowledge and skills to prevent the occurrence of such crimes in organizations.

CREDIT CARDS

IIBF

CUSTOMER SERVICE AND BANKING CODES AND STANDARDS

IIBF

To enhance knowledge in the field of Customer Services and to render quality services to the customers

KYC/AML

IIBF

To gain advanced knowledge and understanding in AML / KYC standards

CAIIB

IIBF

To gain advanced knowledge necessary for better decision making covering Treasury Management, Risk Management, Balance Sheet Management, Credit Management, International Banking, Economic Analysis etc

JAIIB

IIBF

To gain basic knowledge in banking and financial services, banking technology, customer relations, basic accountancy and legal aspects necessary for carrying out day to day banking operations

Tally

NIIT

Certification on Financial Markets

FTKMC, Mumbai
20172020

Composite Insurance - Corporate Agent

IRDA, India

Registered as a corporate agent for procuring and soliciting Insurance Business

Extra Curricular Activities

  • Participated in British Parliamentary Debate organized by Ludhiana Management Association.
  • Participation in quizzes and other competitions.
  • N.C.C cadet during school time
    • Selected as Best Cadet in the Annual Training Camp
    • 2nd rank in Best Shooter Competition.
  • Knowledge of the editions of windows & MS Office.

Interest

  • Listening to Music
  • Watching Movies 
  • Performed on Stage for Various Plays

Other Projects

  • Worked with Big Bazaar in “THE GREAT EXCHANGE OFFER”.
  • Actively participated in organizing “QUESTIONS” by Chitkara University.
  • Live Project – “Chitkara Mandi” .Created a working business model of NGO products for one month.