·Developed and implemented an organizational assessment, which determined the training and development needs for the organization by department.
·Provided and organized trainings in several areas, such as safety, professionalism, computer technology, and documentation.
·Increased staff retention over 32% and average tenure by 12 months over the course of a two-year grant contract.
·Developed a tuition reimbursement program for the company, which led to higher levels of educational attainment in every department.
·Created and published company newsletters, grant reports, and marketing campaigns.
·Increased company-wide professionalism, and assisted in the transition from a work-center model, to a community integrated model of focus.
·Customized departmental training programs for vocational rehabilitation employees and other company staff, as well as developed an organization-wide orientation training program.
·Provided project management, including the allocation of a $90,000 budget.