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Professional Experience

Mar 2017 Present

Technical Solutions Engineer

Akamai Technologies
  • Deal with delivering third-party access to Enterprise applications whether hosted in a public cloud or a private data center.
  • Product Line Expert for Enterprise Products (Enterprise Application Access and Enterprise Threat Protector)
  • Strong understanding of HTTP/S and related web technologies with the ability to troubleshoot issues using common tools such as Wireshark, browser developer tools, Tcpdump, Fiddler and log collectors (Kibana)
  • Knowledge and experience of working with a variety of authentication mechanisms including SAML, Kerberos, NTLM,  Active Directory and Okta.
  • Working knowledge of common Microsoft server technologies such as Active Directory, Remote Desktop Services and AD FS
  • Experience with Linux systems / networking and Python Scripting
  • Familiar with NGINX reverse proxy functionality
  • Deploy various Enterprise applications to Cloud.
  • Write and publish various Client facing and internal Knowledge Base Articles
  • As a KCS Coach, mentor coachees and review articles published by them

Jan 2016Mar 2017

TAC Engineer

Zscaler Inc.
  • Troubleshoot issues using tools such as Wireshark, Developer tools, Tcpdump and Fiddler
  • Work on different Authentication mechanisms such as SAML and Form-Based using Active Directory, Hosted DB and LDAP.
  • Troubleshooting on ZEN nodes/ZEN DCs.
  • Check health of SMCA and ZEN servers through Nagios monitoring tools.
  • Troubleshooting on URL based Policy involves issues for user and location based traffic forwarding.
  • GEO IP override for the Public IP addresses for clients to connect to Zscaler DCs.
  • Troubleshooting on GRE tunnles and IPSec VPNs, taking of client captures and investigating traffic with IPsec and GRE header.
Sep 2014Nov 2015

Programmer Analyst Trainee

Cognizant Technology Solutions



Apr 2009Mar 2010

Intermediate (86.67%)

S.G.R.R Patel Nagar
Apr 2007Mar 2008

High School (91.4%)

St Mary's Secondary School


  • Languages               : Python, C
  • Networking Skills  : Basic Networking Protocols, TCP/IP, Routing, Wireshark, Tcpdump, Fiddler, Kibana
  • Database                 : My SQL
  • Operating System : Linux, Windows

Projects Undertaken


A script developed with Python which serves as an automation to run various awk commands on large zipped server log files which are Gigz in size by just selecting an option(1,2 or 3 etc..) and gives the desired output accordingly. 


An automated python tool that retrieves the Wifi passwords saved on your system in the form of Wifi-name and Password.


An automation tool developed to organize files in a folder. Different files are organised in respective folders and the excel and log files are manages on the basis of year, month and weekday.


May 2017May 2019

AWS Certified Solutions Architect - Associate

Jun 2016Jun 2018

Zscaler Certified Cloud Professional

Feb 2016Feb 2018

Zscaler Certified Cloud Administrator



  • Conferred with Education Award in the Annual Services Academy (Akamai)
  • Awarded as the Best Student of The Year by St Mary’s Sec School, Dehradun.
  • Received a certificate of merit from CBSE for excellence in English.