Lana Dutton

Lana Dutton

Education

Education
Aug 2001 - May 2005

Diploma

Round Rock High School

Work History

Work History
Apr 2008 - Present

ROR Home Delivery CSR

Sears holdings Corp.

Assist customers by identifying their needs and resolving them, while providing excellent customer service.

Apr 2006 - May 2008

Customer Service Rep

Lowes Home Improvemnet

Assist customers, operateing register , answer phones, process returns, solve customer complaints, take credit card applications, input data

Objective

At this time I am looking for a full time job, which offers forty hours and pays as a minimum of twelve dollars an hour. Looking for an opportunity to grow with a company, where I can utilize my skills and abilities, and also acquire new knowledge, and talents.

Summary

I have worked in customer service for 5 years; answering phones, taking credit applications, cashing out customers on registers. Helping customers with negative circumstances, I provided stellar customer service and assist the customer in fixing their problems. I have great ability to self-manage. Maintaing working knowledge of word processing, the internet, spreadsheet software (preferably Microsoft Word and Excel) and I am familiar with power point. I am honored high school graduate as well as I have the ability to use office equipment such as PC, printer, calculator, and copier. Also having ability to sit and work at the computer and perform data entry for seven or more hours per day while performing other job duties. I am tidy and have good organizational skills, furthermore I am comfortable with working in a structured environment. In addition I am a non-smoker, friendly, and a professional atmosphere is what I am looking for.

Interest

Intrest of mine outside of work is, my two year old daughter. I also enjoy movies, playing games and spending time with my family and friends.