Lourdes Hammer

Summary

Executive Assistant/Office Manager experience supporting senior level executives of both public and private companies. Proven track record of managing others as an effective team leader. Enthusiastic self-starter with excellent verbal and written communication skills. Ability to organize and effectively manage multiple projects. Human Resources Generalist in all areas, including benefits administration, compliance, legal, recruiting, event coordination, and new hire orientation.

Work History

Work History
Jan 2008 - Jun 2009

Executive Assistant

CA
  • Managed VP's complex calendar, scheduled meetings, appointments, conference calls, and interviews
  • Coordinated intricate travel plans, booked flights, hotels, and car service for management team
  • Maintained confidentiality of all correspondence, calls; file management; expense reports; ordered supplies
  • Typed and proofread all correspondence, prepared agendas, schedules, and created and updated spreadsheets
  • Updated commit reports, pipeline books, quota reports, territory control books, and relationship maps
  • Navigated through CA intranet and databases, SAP, and SFDC; conducted Internet research
  • Searched CALVIN for agreements, addendums, NDAs, and master contracts
  • Scanned agreements, amendments, addendums, order forms and registration forms into Docushare
  • Supported company goals and initiatives, monitored recon campaigns, participated in and assisted with CIO Circle events, nominated CIOs for AMP and CA Championship, oversaw CA World nominations and registrations
Dec 2006 - Oct 2007

Executive Assistant

PricewaterhouseCoopers
  • Planned and scheduled meetings; managed complex calendars; met and greeted high-level clients and other visitors
  • Typed and proofread all correspondence/word processing, responses, reports and spreadsheets
  • Maintained confidentiality of all correspondence and calls
  • Prepared PowerPoint slide presentations and coordinated projects with Reproduction; file organization
  • Coordinated complex and detailed foreign and domestic travel plans, hotels, and car service for executive management
  • Answered phones in a professional manner and set up conference calls; prepared time and expense reports
May 2006 - Oct 2006

Executive Assistant

  • Maintained and managed the Dean's complex calendar, scheduled appointments and controlled access to the Dean
  • Coordinated logistical arrangements for special events such as Faculty Retreats and high-level meetings with important national and international visitors and educators
  • Made complex travel arrangements, prepared agendas and took minutes for faculty and other educator meetings; tracked, monitored, and approved Dean's office expenditure accounts
  • Interacted successfully and diplomatically with donors, trustees, and domestic and foreign government officials; served as first point of contact for Dean's office
  • Prepared written reports, correspondence and other materials, proofread for grammar, spelling, punctuation and format; screened and prioritized correspondence and inquiries; independently drafted and composed correspondence; researched reference materials for courses, researched publications, and speaking engagements
Jul 1998 - Mar 2006

Executive Assistant

Seiler & Company, LLP
  • Maintained Partners' complex calendars, scheduled appointments, coordinated meetings, conference calls and made all intricate foreign and domestic travel arrangements for executive management
  • Prepared and proofread correspondence, proposal letters, Form E's, License Renewal Certificates, statistical data, charts, training schedules and agenda
  • Maintained confidentiality of all correspondence and calls; retrieved Senior Partners' voice mail and email
  • Interfaced with all levels of organization using various communication conduits such as verbal, email and memoranda
  • Distributed billing sheets, prepared billing details; file management; expense reports; updated speed dial list; oversaw inventory and distribution of office keys and security cards; facilities management
  • Processed correspondence and resumes; contacted candidates, setup interview appointments and coordinated interview schedules with Partners; updated appointment schedules; coordinated lunches and office tours
  • Planned and coordinated annual company outing and meals during tax season
  • Contacted vendors; reserved venues; arranged and reserved transportation; reserved restaurants and selected menu
  • Negotiated costs; oversaw delivery of meals; distributed brochures, maps, tickets, coupons; confirmed reservations and orders
  • Issued check requests; approved invoices and prepared expense reports

Education

Education

Skills

Skills

Professional Skills

  Provide senior level administrative support to multiple SVPs, VPs, Partners, Managing Directors, Directors and  Sr. Managers Meet and greet high-level clients Coordinate logistical arrangements for special events such as Faculty Retreats and high-level meetings with important national and international visitors and educators Build relationship with customers' EAs through High Value Networking Program to assist sales team. Coordinate and drive attendance to successful Senior Executive Assistant luncheons Team Leader to group of Executive Assistants within their respective functional group Provide comprehensive support in the areas of  administration, teaching and research Project management for an in-house pharmaceutical company research library servicing four campuses Strong bi-lingual verbal and written communication skills