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Louis Meyer

Customer Relations Manager

Work History

Feb 2020Present

Customer Relations Manager

Anchor Financial Group

Responsible for daily oversight of leads and referrals.

Ensure clients are contacted within a short time frame.

Ensure quality of customer service by applying company guidelines for the optimal financial solution.

Work with teams to ensure highest customer satisfaction.

Monitor and use SalesForce to run reports, Setup Workflows and processes.

Feb 2019Sept 2019

Operations Manager

Asset Campus Housing
  • Collect and process payments from residents.
  • Create and send notices via mail and email to collect monies.
  • Provide support to residents in terms of financial options.
  • Coordinate with vendors and residents to facilitate a stress free experience.
  • Inspect and file reports on vacant units after a resident has left.
  • Coordinate with regional management to set and exceed historical expectations.
  • Facilitate day to day operations to ensure the best possible residential experience. 
May 2018Jan 2019

VIE Customer Debt Management

Airbus Americas
  • Daily use of SAP and Microsoft products such as Excel, Outlook, Word, Access, and PowerPoint.
  • Teach the use of SAP functions and how to apply them properly.
  • Created Excel Macros to streamline tasks with a high rate of repetition.
  • Creation of visual graphics such as flowcharts, graphs, and other visual aids.
  • Facilitate assessment centers for potential candidates and give feedback on candidates.
  • Find innovative ways to streamline processes to reduce time to respond to customers.
  • Creation of Access Database for customers credit limits, and other relevant information.
  • Communication with customers to resolve issues before they arise.
  • Complete tasks quickly and efficiently with quality in mind.
  • Communicate with customers of different countries and languages.
  • Worked in a team to support one another efficiently.
Feb 2018Nov 2018


P.F Changs
  • Communicate with customers and relay instructions back to the kitchen, manager, or other staff members.
  • Solve issues before they occur by identifying problematic situations.
  • Ensure accuracy of orders and service.
  • Provide support to other staff members, when needed, while maintaining ones own responsibilities.
Jan 2017June 2017

Sales Associate

Cold Stone
  • Catered to customers needs
  • Paying attention to detail such as environmental factors, such as heat, humidity, etc.
  • Advised specific products to avoid allergens.
  • Worked in a team to produce food all the while selling such food.
  • Conducted Inventory
  • Worked with third party online companies for delivery.
Jun 2015Aug 2017


Ruby Tuesdays
  • Communicate with customers to ensure proper food delivery and absolute correctness.
  • Identify the needs of the guests before they need to convey their needs.
  • Ensure proper handling of food.
  • Check for order consistency and making necessary changes if an error is found.
  • Make sure other servers do their side work diligently to make sure food areas are sanitized and safe for guests and other servers.

Volunteer Work

Sails Angels RVA June 2019- Present

Ladera Elementary School 2011-2015


Aug 2015May 2017

Political Science Studies

Germanna Community College
Aug 2011Jun 2015

Advanced Diploma

Culpeper County High School



 Native language is German, able to read and write in the German language. Proficient in Dutch, especially reading.

Microsoft Office Specialist

Able to effectively use Microsoft Office software platforms such as Excel, Word, Access,  and PowerPoint. Knowledgeable with helpful excel formulas and various other formatting varieties helpful with managing finances, creating menus, or general day to day items.


Daily use of SAP to run various reports, using the built in scripting engine to create macros.


Workflow, Process Automation, Report Building, and Data Analysis skills.

SQL Database

Gather and sort  information and be able to efficiently and effectively implement them into a database ensuring that information can be accessed easily .

Time Management

Quickly and effectively complete assigned tasks, or facilitate time sensitive matters.


  • SAP Certified Technology Associate - System Administration (MS SQL DB) with SAP NetWeaver 7.0
  • Microsoft Office Specialist: Expert on Microsoft Office 2013
  • Exceptional listener and communicator who effectively conveys information verbally and in writing
  • Computer-literate performer with extensive software proficiency covering wide variety of applications.
  • Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.
  • Confident, hard-working employee who is committed to achieving excellence.
  • Exceptional ability to retain information.
  • Ability to be a leader but also able to carry out assigned tasks swiftly and diligently.

Athletic Achievements

  • Accomplished Equestrian: Show Jumping, Multiple Championship winner. Dedicated to improving others abilities. Show excellent dedication to trainers and owners of the horses.
  • Varsity Track and Field: Freshman-Junior year, win multiple large events. Dedicated to improving my overall ability and help the team win.
  • Won multiple dressage and jumper horseback riding championships.


  • Spend time with family and friends.
  • Travel and experience other cultures.
  • Spend time outdoors such as hiking and kayaking.
  • Participate in volunteer activities in free time.