• Akron, PA
Lorraine Church

Lorraine Church

Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

Highlights

  • Sharp problem solver
  • Exceptional customer service
  • Courteous demeanor
  • Approachable
  • Energetic work attitude
  • Team player

Work History

Work History

Barista

Oct 2014 - Jun 2015
Starbucks- Corporate
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Consistently adhered to quality expectations and standards.
  • Resolved customer disputes with tact and professionalism.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Barista

Mar 2012 - Jun 2014
Starbucks- Licensed
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.
  • Monitored cafe for seating availability, safety and well being of guests.
  • Maintained calm demeanor during high-volume periods.

Barista/Hostess

Jun 2013 - Feb 2014
Sorbo Restaurant Group
  • Promptly and consistently reset tables with spotless service ware.
  • Greeted guests in a pleasant and courteous manner.
  • Transported all dirty tableware from dining room to dish washing area for proper cleaning.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.

Hostess/Line Cook

Nov 2010 - Aug 2012
Applebee's
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Facilitated prompt and accurate seating and service of all guests.

Education

Education

Associates of Science in Culinary Arts

Sep 2011 - May 2013
Johnson and Wales University