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Portfolio

Skills

Ensemble of Skills
I have used just about every program out there for either personal or professional use. Here is a short list of them: Technical Skills:  Access, Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, AS/400, C++, Cognos, Composer & FrontPage, Crystal Reporting, Dreamweaver, HTML, Flash 4&5, FTP, Impromptu, Internet and e-mail, MS Office Suite, Networking, PC troubleshooting, Promas, Qpro, Quicken, Quickbooks, Realtron, Spectrum, MLS/MLX, Windows 2000/98/NT/Vista   Administrative Skills: Professionally answering phones and multi-lined switchboards, typing 70+ wpm with 2% error rate, detail oriented filing, bookkeeping, escrow/payroll checks, efficient at time management, event/travel coordination, appointment setting, calendar setup and maintenance, internet as a marketing/office tool
Promas
Property Management program used to track rent payments, owner statements, tenant reports and much more. I use this daily and am extremely proficient at using it.
Internet
If it is on the internet, I can find it! Great tool to use for price comparisons to finding more detailed information such as property tax information.
HTML
A bit of an old school skill to have, but this code never changes. I can create an entire website using only HTML code!
Microsoft Office Suite
I can create general letters to PowerPoint presentations.

Objective

Detail oriented, multi-tasked, self-starter, with excellent verbal, written and communicational skills, brings a highly developed knowledge of computer software, fully integrated into a wide range of technical skills to pursue the Lake Mary area job market.

Interest

Family, Music, Piano and Community

Work experience

Sep 2010Present

Property Management Coordinator/Bookkeeping

Current Employer Kept Confidential
  • Currently maintain all company web based advertising. The advertising focuses on the rental and sales market of single family and multi-family housing. The web based advertising generates an estimate of 98% of the companies overall revenue for FY '12
  • Web site administrator for an organization that generates and average of $3M per FY in revenue
  • Rental web based advertising generated an estimated 88% of the companies overall revenue per FY '12
  • Sales web based advertising generated an estimated 10% of the companies overall revenue for FY '12
  • Currently distributes owner and vendor profits by personal check or direct ACH deposit estimated at over $2M per FY
  • Manage 8 banking accounts with combined revenues upwards of $4M per FY
  • Database management for 500+ owners, vendors and tenants combined
  • Oversee process of rental applications and other related documentation estimated at 120 applicants per quarter which are presented to owner for review and approval
Sep 2009Sep 2010

Personal Assistant

Barbara Coy, Realtor (private individual)
  • Creation and maintenance of a 2,000+ client database
  • Responsible for web and mail advertising using client database to over 2,000+ potential customers on a monthly bases
  • Daily website maintenance which generated over $1M in gross sales in 2010
  • Maintained a daily schedule with 50+ clients
  • Responsible for detailed electronic and paper contract preparation and related documentation for 6+ contracts quarterly
  • Daily interaction with new and existing clients and homeowners via telephone, email and other communication avenues
  • Proficient at scheduling client appointments using tools such as MapQuest and Google Maps to minimize drive time and maximize client's property viewing time
Mar 2006Jun 2008

Realtor

Century 21 Gold Key
  • Creation and maintenance of a 2,000+ client database
  • Daily website maintenance which generated over $300K in gross sales in 2006
  • Originator for web and mail advertising client database for 2,000+ potential customers on a quarterly bases
  • Responsible for 20+ page detailed contracts and related documentation per client
  • Maintained a daily schedule with 20+ clients
  • Daily interaction with new and existing clients and homeowners via telephone, email and other communication avenues
  • Proficient at scheduling client appointments using tools such as MapQuest and Google Maps to minimize drive time and maximize client's property viewing time
  • Accomplishment of Continuing Education courses required by state to maintain license.
* Reason for resigning was due to a relocation to Florida
Mar 2003Jun 2006

Stay at Home Mom
  • Relocated from Orlando, FL to New Castle, DE
  • Stayed home so I could raise my children
Apr 2002May 2003

CORPORATE TRAINER / EXECUTIVE ADMINISTRATIVE ASSISTANT / NETWORKING & TECHNICAL ADMINISTRATOR

Wayne Homes by Centex Homes
  • Assistant to Owner/CEO of a nationwide custom home building company generating over $500M per fiscal year
  • Manage sales contracts from custom home buyers averaging $200K per transaction
  • Managed and conducted online training for all employees at 8 satellite offices throughout Florida
  • Oversee purchase of divisional software and hardware averaging $10K for FY'02
  • Coordinated office expansion adding 1,200 sqft to existing office layout including setup and move of all networked computers and LAN lines
  • Established and maintained external website with custom home photos and floorplans for 8 satellite offices throughout Florida
  • Established and maintained 3000+ client database using Microsoft Access generating detailed reporting system for upper management
  • Established and maintained electronic filing method of 300+ client files
  • Established and maintained network and e-mail accounts for over 100 employees
  • Established and maintained software and hardware inventory database monthly
  • Daily electronic and verbal client correspondence to 100+ clients and satellite office personnel
  • General PC, software, and networking troubleshooting for internal and satellite of 100+ employees
  • Performed daily and monthly system backups to external disks
  • Advance level user in Microsoft Office Suite with knowledge of many other software programs

* Resigned due to birth of second child

Oct 1997Mar 2001

CORPORATE TRAINER / STATISTICIAN / IT ADMINISTRATOR

H.T.E. Inc. (now known as SunGuard)
  • Conducted new employee training to 20+ new employees per class 6-8 times per month on multiple internal software programs which generated a gross sales upwards of $3M to the company per fiscal year. Also performed training for Crystal Reporting and Scopus.
  • Conducted internal web design classes of 15 – 30 mid-level & management employees using a self created HTML coursebook and other software programs that correspond
  • Assisted the IT department with troubleshooting of internal desktops, software bugs, hardware, re-wires and more to a 500+ employee office
  • Created and maintained 100+ page company wide customer support intranet site using tools such as HTML, FrontPage Express, DreamWeaver, Netscape Composer and Adobe Photoshop
  • Generated detailed customer support phone call duration reports for 6 department managers and 10+ Senior Management with charts and graphs for using tools such as Crystal Reporting and advanced level Excel programming codes for importing/exporting data on a weekly, monthly, quarterly and yearly bases
  • Scheduled and manage daily and weekly meetings and conference calls for 6 department managers
  • Advance level user in Microsoft Office Suite with knowledge of many other software programs

* Worked from home from January 2000- January 2001. Resigned in 2001 to be a stay-at-home-mom

Education

Mar 2006Mar 2006

Real Estate License

Real Estate Academy of Delaware

Real Estate Sales Course

Sep 2002Sep 2002

Certification

CompUSA

Introduction, Intermediate and Advanced training classes for Access 2000

Jun 1999Jun 1999

Certification

ExecuTrain

Certification for Developing World Wide Web Pages Using HTML

Aug 1995May 1998

AA

Seminole State College