HR Operations Specialist
Freescale Semiconductor, Inc.
System Support/HR Consulting/Training/Metrics and Reporting
- HR lead and liaison to IT and regions for multiple SAP applications (Systems Applications & Products).
- Facilitated communication of and resolution to systems and process issues.Project Managed tasks for key technology projects.Partnered with subject matter experts to optimize processes and systems integration. Participated in the yearly corporate audit and compliance projects.
- Projects: SAP Human Capital Management (HCM) system implementation & SAP system upgrade.
- Consulted/provided ongoing knowledge transfer on application usage.Developed and deployed training materials. Served as a train the trainer to all employees (globally).
- Developed and produced official corporate-level reports (census, personnel transactions, span & layers).
- Worked directly with the vendors for system solutions and new contracts/renewing contracts.
- Served as HR liaison to Freescale’s HR call center. Conducted agent training.
- Served as HR liaison to our payroll department and legal organization.Served on the HR Policy Committee Board.Served as HR liaison for our unemployment claims and Bureau of Labor Statistics.