As a crew member I had to have good customer service skills because they are the most important asset to integrate in McDonald's. Also as a crew member I was expecting to provide customers with a quick and accurate service and show sensitivity to their individual needs, both from behind the till as well as in the dining areas. Food Preparation and cooking the wide variety of food which means I had to use a broad range of equipment and tools. also as a crew member I needed to produce orders to a consistently high standard and understand that quality control is vital. Cleanliness and Hygiene were acquired through training in order to maintain McDonald's high standards. Before I start, I learnt to use a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment.