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Personal Info

Western Cape

Female

White

South African

Drivers License 

Own Transport

Good Health 

English, Afrikaans

 

Education

20172018

Certificate in Data Analytics and Business Research

Getsmarter (part time)
19952003

Grade 12

Noorderland High School

Work experience

20152018

Account Manager - Team Lead

Zapper Marketing (e-commerce)

 Technical Outputs

Reporting and administration

  • Analytic feedback report to be sent to Regional Manager weekly
  • Developing specific Team goals  plan to prioritize, organize, and accomplish goals

Creating opportunity

  • To set and achieve monthly  voucher targets 
  • Ensure marketing campaigns are successful by analyzing the results  and make inferences to improve or extend the campaign 

Product Knowledge

  • Keeping abreast to industry changes and the online digital space, Assisting team with constant training and performance improvement 

Customer Relationships

  • Resolves customer complaints by investigating problems; developing solutions; making recommendations
  • Follow up on new leads and referrals resulting from field activity.
  • Establish and maintain current client and potential client relationships 

Team Management

  • Lead weekly team meetings
  • Provide any training that team members need
  • Communicate clear instructions to team members
  • Manage the flow of day-to-day operations
  • Develop a strategy the team will use to reach its goal
  • HR & Recruitment .

Building Strategic Working Relationships

  • Develops and uses collaborative relationships to facilitate the accomplishment of company goals.
  • Proactively tries to build effective working relationships with other teams and departments.
  • Probes for and provides information to clarify situations.
  • Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about issues at hand.
  • Uses key principles. Establishes good interpersonal relationships by helping people feel valued, appreciated and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports)

Facilitates Change

  • Consistently remains open to ideas offered by others, and supports and uses good ideas to solve problems or address issue.
  • Facilitates and supports the implementation and acceptance of change within the workplace.
  • Helps individuals to overcome resistance to change.
  • Translates the vision and values into day-to-day activities and behaviors.

Reason for Leaving: 

Operational Retrenchment - Team Lead role was made redundant 

Available from 1 June 2018 

20132015

Project Management and Key Account Manager

Vizual Security


Project Management Responsibilities

Agreeing project objectives, representing the client's interest, providing independent advice on the management of projects for big estates for CCTV installations.

Organising the various professional people working on a project for example the technicians used for CCTV installations, Risk assessment on big estates and construction site, and commercial buildings.

Making sure that all the aims of the project are met, Making sure the quality standards are met

Using the latest IT to keep track of people and progress and use of the latest Technology in CCTV.

Recruiting specialists and sub-contractors in the CCTV industry. Monitoring sub-contractors to ensure guidelines are maintained by formulating a scope of work and time line

Accounting, costing and billing from CCTV suppliers to End Users

Key Account responsibilities

Key accounts experience with big corporate companies to retain business through generating more leads form the account by building and maintaining strong relationships, schedule regular meetings with key accounts to ensure problems and queries are dealt with effective and efficient Business development, convincing companies to partner with the company to distribute/sell the product on offer, promoting the product, or referring customers.

Team Management 

  • Lead Daily/weekly operational meetings
  • Communicate clear instructions to team members
  • Manage the flow of day-to-day operations
  • Monitor team members' participation to ensure the training providing is being put into use, and also to see if any additional training is needed
  • Develop a strategy the team will use to reach its goal

Reason for Leaving: 

To further my Career 

20092013

Key Account Manager

Cartrack

Duties and Responsibilities

Key accounts experience with big corporate companies to retain business through generating more leads form the account by building and maintaining strong relationships, schedule regular meetings with key accounts to ensure problems and queries are dealt with effective and efficient.

Lead generation by means of cold calling, research prospects to identify a need within the market, generating leads through relationship building.

Business development, convincing companies to partner with the company to distribute/sell the product on offer, promoting the product, or referring customers.

Selling to end user customers, Cold Calling, design and present proposals, communicating with end users to gain valuable feedback to incorporate into the products.

Reason for Leaving: 

To pursue other interest 

References 

Frits Byer (Zapper) 

082 887 3998

Regional Manager

Cassie Carstens (Vizual) 

060 987 1369

Director