From Jun 2010 to Feb 2011 – Administration Department.
- General Administration.
- Handling day to day activities.
- Designing automation for maintaining admin utilities like Liasioning billing Tracker, Consumable billing Tracker.
- Developing VBA automation for maintaining Transportation Transactions.
- Procurement of Stationery and other items and ensuring minimum fill.
- Coordinating the travel arrangements and logistics support for the officials and arrangement of accommodation.
- Expert in making admin related MIS reports.
- Good experience in coordinating with vendors and handling vendor payments.
- Exposure on essential admin functions like housekeeping, security, facility, transportation, cafeteria management, AMC, office maintenance, security etc.
- Capable of conducting daily routine checks and cleanliness and maintenance issues.
From Oct 2009 to May 2010 – Customer Service Department.
- Reporting about daily activities of VF Stores such as Daily Postpaid, prepaid, handset sales, VAS upselling, Payment collection, Profitability, Tracking Customer Walk-ins etc.,
- Coordinating & Follow ping with VF Store managers for Sales Lead activities.
- MIS Coordination about Vodafone Stores and Relation & Retention Activities.
- Tracking Retention & Relationship manager’s Visits on daily basis.
- Creating VBA tools for the reports.
- Preparing PPTs for Monthly, Quarterly & annual Reviews.
- Preparing Incentives for Field Executives against Field Reactivation.
- Coordinating with Tele-calling team for Increasing Postpaid Sales.