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Work History

05/2017Present

Customer Service Advocate

Peninsula Visa, Inc.

Used my graphic design skills to resize and correct photos, as well as, worked as a support team member to track, enter, answer questions, and process orders for passports and visas.

10/201612/2016

Account Adviser / Administrator 

Sales Experts, Inc.

Graphic design consulting and administrative duties such as order entry. Worked with C-level executives on training and marketing initiatives. 

8/201610/2016

Outreach Representative

Sales Experts, Inc.

Assist community clients with enrollment into the government Lifeline program. 

Aug 2012Aug 2013

Nonprofit Program Coordinator

Points of Light / AmeriCorps VISTA / Silicon Valley Council of Nonprofits

Program coordinator for the HandsOn Tech Silicon Valley program. Was one of four program coordinators.

  • Provided guidance and direction to day-to-day operations, problem solving and decision-making regarding the educational/seminar series. (34+ events hosted)
  • Management, development and implementation of 11 community technology projects.

Education

2009

B.S. in Public Relations

San Jose State University

Educational experience with media relations and nonprofit marketing. Specializing in health organizations and community outreach activities.

2006

A.A. in Liberal Arts & Cert. Applied Graphic Design

De Anza College

Volunteering

2015Present

Volunteer

Resource Area For Teachers (RAFT)

Special volunteer to Juanita Ryan - staff member who is in charge of supplying and memberships for the nonprofit.