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Obtain a respective career as the district manager or district administrative personnel in the management field.


I am a dedicated and technically skilled professional with a versatile administration skill set developed through multi-industry experiences.

I believe that my qualifications, highlighted in this portfolio, demonstrate that I have the drive, track record of results and management experience that can contribute to any company’s growth.

Specifically, I can bring:

·Twenty-five years in the veterinary medicine industry as an accredited veterinary technician with advanced knowledge in small animal clinical nutrition

·Twenty years of proactive management/leadership background, including account, district, and non-profit association management

·Excellent operations experience in budgeting, customer/client relations, administration, and other related functions

·Strong sales, merchandising, promotion and event coordination qualifications

·Extensive human resources, training, and development expertise

Although most of my work related experience was within the veterinary arena, my most recent performance was running a sales territory encompassing the majority of Florida for a global, multi-million dollar client within the pet food industry. My staff encompassed the major Florida metropolitan areas. My contributions resulted in the strongest ROI in five years, as a result of identifying the right remote team and providing them the right leadership.

Other attributes include managing a state-wide non-profit association, on all levels (including, but not limited to the positions of President, Membership Retention Director, Continuing Education Director, Finance Director, and Communications Director).

Work experience

Jun 2006Jun 2010

Market Manager

US Marketing and Promotions



Event/Conference Coordinator
  Read trade publications, attended seminars, and consulted with other meeting professionals in order to keep abreast of meeting management standards and trends. Determined and developed objectives and requirements for events such as budgets, topics, speakers, and location of event. Inspected event facilities in order to ensure that they conformed to planned logistics. Negotiated contracts with service providers and suppliers such as hotels, convention centers, and speakers. Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, and printing. Arranged the availability of audio-visual equipment, transportation, displays, and other event needs. Promoted conference by performing tasks by designing and implementing program materials such as fliers, brochures, mass faxes, and website links. Directed administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries. Submitted all necessary documents to national continuing education clearing house for review and approval. Organized registration of event participants, including those that occurred on-site. Reviewed event bills for accuracy, and approved payment. Conducted post-event evaluations in order to determine how future events could be improved. Maintained records of event aspects, including financial details for a minimum of three calendar years for audit purposes.
Sales/Merchandising/Customer Relations
§  Coordinated marketing and promotional events for market/territory. §  Achieved quarterly sales growth of 7-10%, due to managing account relations and maximizing client exposure. §  Achieved highest ROI for company over the past 5 years. §  Developed key accounts by liaising with accounts’ General Managers to successfully monitor customer trends and positively enhance client’s image, contributing to sales growth.
Account/Market/Territory Management
§  Held profit and loss accountability for the company’s most visible market. §  Ensured client satisfaction by inspiring and leading a knowledgeable and courteous remote field staff. §  Successfully performed against goals and suggested improvements; kept up-to-date on current market and industry trends; and recommended plans and programs for the expansion of market which included the addition of new accounts. §  Coordinated marketing activities to assure growth in product sales, account relations staff efficiency.  §  Monitored, coordinated, and assumed responsibility for production of all written promotional letters, brochures, and visual material (e.g. website content); and reviewed merchandising activities to determine what additional sales promotion activities were needed to successful move product.
Human Resources/Training
§  Developed, designed, analyzed, and modified an employee incentive, and task-monitoring program, that led remote field staff to achieve performance goals, which resulted in a highly motivated staff. §  Effectively recruited, trained, developed, and evaluated a team of 45 remote field Representatives, professional and para-professional staff. §  Implemented policies, training, and advisory committees. §  Proactively scheduled and assigned remote field employees for promotion work; followed up with weekly audits; resulting in an execution rate average of 98.8%. §  Coordinated and conducted internal training courses; coordinated and published informative and morale-building monthly employee newsletter, resulting in a more productive and empowered staff.


Elizabeth Pritchard

When working at USMP, Mike Patrick was someone I could consistently count on. His deliverables were always sent in early. He often found ways to improve processes. He went above and beyond the Market Manager duties; he developed strong relationships with retailers, Reps, and provided creative marketing ideas. In addition to his professionalism, he was truly a joy to work with, and often made me laugh. He will be an asset to any team he chooses.

Jamie Malone

To Whom It May Concern,

I am writing to you on behalf of Mike Patrick, who is currently seeking employment with your organization. As the Director of the Hill’s Retail Sales Program at Usmp, I’ve had the privilege of working with Mike for over three years and have witnessed his contributions firsthand. As a Market Manager he had a host of responsibilities, everything from recruiting, hiring, and training our sales representatives to analyzing data, managing budgets, and interacting with our client. Under Mike’s leadership, his market flourished with record level sales, contributing to the program’s strongest ROI results in 5 years.

Mike’s strong management skills and proven track record of success coupled with his vibrant and outgoing personality make him the ideal candidate. I implore you to give him the utmost consideration for the position. I assure you, you will not be disappointed.

Should you have any questions or require additional information, please do not hesitate to contact me at 310.754.3028.


Jamie Malone VP, Group Account Director